At a Glance
- Tasks: Sort, validate, and process customer forms with precision and care.
- Company: Dynamic tech provider in Belfast focused on client-centric solutions.
- Benefits: 26 days annual leave, private healthcare options, and a pension scheme.
- Other info: Fixed term contract with potential for permanency and free online parking.
- Why this job: Join a rapidly changing team and make a real difference in client services.
- Qualifications: Experience in administration and strong attention to detail required.
The predicted salary is between 22000 - 26000 € per year.
Working Arrangements: Fixed term contract with potential for permanency, 37.5 hours per week. 5 days office based in Titanic Quarter, Belfast. Free online parking.
About Us: iTS is a Northern Ireland-based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. We are a rapidly changing, ambitious and dynamic business located in Belfast. We seek people who, like us, put the client at the heart of everything they do.
About the Role: We are seeking a detail-oriented service operator for the sortation, validating, scanning and processing of returned customer forms and documents across both paper based and system based workflows. The ideal candidate will have accurate data entry and strong organizational skills, with a commitment to maintaining confidentiality and compliance.
Key Responsibilities:
- Sort and scan all incoming post.
- Review, verify and validate returned forms & documentation.
- Accurate data entry on customer case management systems.
- Maintaining various spreadsheet records.
- Secure filing of hardcopy documents.
- Any other ad hoc client administration as required for business processing.
Essential Skills & Experience:
- Previous administration experience in regulated industries is advantageous.
- Experience with document verification or compliance processes.
- Proficiency in Microsoft Office and data entry systems.
- Ability to work independently and manage multiple tasks efficiently.
- Strong attention to detail and accuracy, adhering to precise processes, and escalating queries as necessary.
- Ability to handle sensitive information with discretion.
- Compliance with data protection regulations and internal policies.
Being a member of the team at iTS, you will be rewarded by our company benefits, these are just a few of what is on offer:
- 26 days annual leave
- Benefits which can be opted into such as private healthcare insurance, dental insurance, and critical illness
- Pension scheme including ER contributions up to 10% matching
Service Operator TLNT1_NI in Belfast employer: IrishJobs
iTS is an exceptional employer located in the vibrant Titanic Quarter of Belfast, offering a dynamic work environment where employees are encouraged to put clients at the heart of their efforts. With a strong focus on employee growth, we provide comprehensive benefits including 26 days of annual leave, private healthcare options, and a generous pension scheme, all while fostering a culture of collaboration and respect for confidentiality. Join us to be part of a rapidly evolving company that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Service Operator TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Service Operator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to data entry and compliance. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, especially if you’ve got experience in regulated industries. This will help you stand out and demonstrate your attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Operator TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Operator role. Highlight your previous admin experience, especially in regulated industries, and showcase your attention to detail. We want to see how your skills align with what we do at iTS!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you put clients at the heart of your work. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any data entry systems you’ve used. We’re looking for someone who can manage multiple tasks efficiently, so give us examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IrishJobs
✨Know the Company Inside Out
Before your interview, take some time to research iTS and its role in technology and solutions for complex case management. Understanding their mission and values will help you align your answers with what they’re looking for, especially their focus on putting the client at the heart of everything.
✨Showcase Your Attention to Detail
Since the role requires strong attention to detail, prepare examples from your past experiences where you demonstrated this skill. Whether it’s through accurate data entry or managing sensitive information, be ready to discuss how you ensure precision in your work.
✨Familiarise Yourself with Compliance Processes
Given the emphasis on compliance and document verification, brush up on relevant regulations and best practices. Be prepared to discuss how you’ve handled compliance in previous roles, as this will show you understand the importance of maintaining confidentiality and adhering to processes.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as sorting and scanning documents or managing multiple tasks. Practising how you would approach these situations can help you articulate your thought process during the interview, demonstrating your problem-solving skills and ability to work independently.
