At a Glance
- Tasks: Provide excellent customer service and assist with sales in a dynamic retail environment.
- Company: Join a well-established retail company focused on team spirit and customer satisfaction.
- Benefits: Enjoy competitive pay, career development, enhanced holiday rates, and accredited training.
- Other info: Flexible shifts available, perfect for students looking to balance work and studies.
- Why this job: Gain valuable experience in retail while working with a supportive team and flexible hours.
- Qualifications: No prior experience required; just bring your enthusiasm and willingness to learn.
The predicted salary is between 10.95 - 12.81 £ per hour.
Job Reference: FORTWILLIAM - FORT/26/07/20
Salary: £10.95-£12.81 depending on age
Contract Type: Permanent
Contract Hours: Part Time (Hours may vary)
Closing Date: 20 Aug 2026
Benefits:
- Career development
- Enhanced public holiday rates
- Accredited training & support
- 28 days annual leave
- Pension benefits
Responsible to: Line Manager / Store Management Team / Area Manager
Responsibilities:
Customer Service
- To report for work in good time to begin work at the hours specified by the Manager.
- To serve all Customers with courtesy and efficiency, being cheerful and welcoming at all times.
- To appear well presented and professional in terms of dress code at all times.
- Where a Company uniform is provided, it must be worn in accordance with Company Policy.
- To work harmoniously and co-operate fully with all other members of the Store Team and Company Management, to foster a good team spirit.
- To respond to any Customer queries or complaints as quickly and effectively as possible.
- To be able to work unsupervised and use your own initiative.
Sales
- To develop, use and share product knowledge with Customers when appropriate and encourage them to buy our merchandise.
- To operate all promotional services to Customers in accordance with Company Policy and ensure that Customers are offered the correct number of sales promotion items they are entitled to as part of any Promotion offered by WineFlair.
- To assist with the attractive and accurate merchandising of goods maintaining standards of presentation and display within your Store.
- To adhere to all Licensing Legislation & Company Challenge I.D. Policy.
- To understand and ensure compliance with all Age Restricted Legislation, including Alcohol, Tobacco, Lottery, Fuels, Lighters, Solvents, Razors, Blades etc.
Cash Handling
- To be fully aware of all cash and credit/debit card handling procedures and to adhere to them scrupulously.
- In the event of till shortages, their causes must be identified through discussion with the store Manager to ensure they are not repeated.
- Disciplinary action will be taken if necessary as specified in the Employee Handbook.
- To monitor the amount of money in the till to ensure it remains at an acceptable level.
- To ensure all Company Credit/Debit Cards procedures are adhered to at all times.
Stock Control / Line Counts / Deliveries
- To accept in all Deliveries during your shift and adhere to delivery policies and procedures.
- To put away products/goods/items from deliveries either on Shop Floor/Fridges and or Store Room.
- To conduct Line Counts of Stock as requested ensuring you count all relevant Stock on Shop Floor/Fridges and Store Rooms.
- When filling out stock on Shop Floor and Fridges, check dates and rotate stock accordingly.
Availability
- To attend meetings and training programmes as required by senior management.
- To be flexible in availability to cover absenteeism and work extra hours if and when required.
- To be flexible as regards location of work and willing to work in other Wineflair stores as and when required.
Health & Safety
- To be fully conversant and comply with Wineflairs Health and Safety at Work policy.
- To adhere to all Health & Safety Legislation, regulations and requirements.
- To observe correct Manual Handling procedures at all times.
- To observe the correct Working at Heights procedures at all times.
- To follow food hygiene procedures in line with company policy and legal requirements.
- To be familiar with the location and use of all fire extinguishers and emergency/fire evacuation procedures.
- To observe Wineflairs No Smoking Policy and only smoke in designated areas.
Security
- To ensure that Wineflair property and equipment are safeguarded at all times.
- To inform the Manager of any suspicious circumstances or potential security risk.
- To maintain professional confidentiality at all times.
- To ensure Company Opening & Closing procedures are adhered to ensure personal and store safety.
- To comply with Company Security procedures with reference to using Mag Locks on front doors.
Other Duties
- While not on a till, to carry out those duties specified by the Manager in respect of stock replenishment, pricing and coding merchandise.
- To carry out specified site housekeeping duties so as to ensure that the sites standards of cleanliness, appearance and hygiene are maintained to the highest standards.
- To participate in forwarding suggestions for the improvement of the company.
- To develop positive relationships and good communication with colleagues and team members.
- Any other duties relating to the position as may be deemed necessary by the management.
Sales Assistant - 555 Antrim Rd, Fortwilliam, Belfast TLNT1_NI employer: IrishJobs
As a Waste Resource Team Leader with our esteemed local authority client, you will be part of a dedicated team committed to enhancing community sustainability and environmental responsibility. Our organisation fosters a supportive work culture that prioritises employee development, offering training opportunities and a clear path for career progression. With competitive remuneration, including pension and holiday pay, along with the chance to make a meaningful impact in your community, this role is an excellent opportunity for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - 555 Antrim Rd, Fortwilliam, Belfast TLNT1_NI
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including IrishJobs, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like IrishJobs that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at IrishJobs will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about IrishJobs and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at IrishJobs
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at IrishJobs, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at IrishJobs!
