At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a leading wine retailer with a friendly, knowledgeable team.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Work in a vibrant environment with passionate colleagues.
- Why this job: Perfect for wine lovers wanting to enhance their sales skills.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 12000 - 15000 Β£ per year.
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
- Essential: Maths and English GCSE Grade C or above or equivalent.
- Desirable: WSET Foundation Certificate.
Skills & Experience
- Essential: Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
- Desirable: Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
20-hours per week.
About Us
With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province. Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.
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Sales Advisor - Carryduff TLNT1_NI in Belfast employer: IrishJobs
Winemark is an exceptional employer, offering a vibrant work culture where customer service excellence is at the heart of our operations. With opportunities for personal growth and development through our extensive wine knowledge training, employees are empowered to thrive in their roles while enjoying the benefits of working in a supportive team environment. Located conveniently across Northern Ireland, we pride ourselves on fostering a friendly atmosphere that values both our staff and customers alike.