At a Glance
- Tasks: Greet clients, provide excellent service, and assist with admin tasks in a vibrant office.
- Company: Join Mitie, a leading facilities management company recognised for employee wellbeing and excellence.
- Benefits: Enjoy perks like extra annual leave, virtual GP services, and access to 200 learning courses.
- Other info: Dynamic work environment with opportunities for personal development and recognition.
- Why this job: Be the friendly face of our team and make a real difference in client experiences.
- Qualifications: Experience as a receptionist, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 20000 - 25000 € per year.
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments.
At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for Client and Service Provider, Best People Development and Excellence in Health & Safety. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through a number of reward and recognition schemes, as well as through our learning and tailored personal development.
Location: Belfast, UK
Key Responsibilities:
- Greet clients and visitors with a positive, helpful attitude.
- Provide excellent customer service.
- Assisting clients in finding their way around the office.
- Announcing clients as necessary.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Scheduling appointments.
About You:
- Proven work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Company Benefits:
- Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition Talent Referral Scheme.
- Long service awards.
- Mi Deals (Fantastic savings at high street stores).
- Bike2Work Scheme.
- Learning & development (access to 200 courses on our L&D platform).
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer.
Receptionist TLNT1_NI in Belfast employer: IrishJobs
Mitie Ireland is an exceptional employer, recognised for its commitment to employee wellbeing and professional development, making it a great place to work in Belfast. With a diverse workforce and a range of benefits including an annual leave purchase scheme, free virtual GP services, and access to over 200 learning courses, employees are supported in both their personal and professional growth. The positive work culture fosters collaboration and excellence, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist TLNT1_NI in Belfast
✨Tip Number 1
First things first, make sure you know the company inside out. Research Mitie and its services so you can chat confidently about how you can contribute to their success. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
When you get that interview, don’t just sit back and wait for questions. Prepare some thoughtful ones of your own! Ask about their approach to employee wellbeing or how they celebrate achievements. It’ll show you’re engaged and keen to be part of the team.
✨Tip Number 3
Dress the part! As a receptionist, you’ll be the face of the company. Make sure your appearance reflects the professional image Mitie wants to project. A smart outfit can boost your confidence too!
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company!
We think you need these skills to ace Receptionist TLNT1_NI in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact for clients, so show us how approachable you can be!
Tailor Your Experience:Make sure to highlight your relevant experience in customer service and administration. We love seeing how your past roles have prepared you for this position. Use specific examples that demonstrate your skills, like handling phone calls or managing appointments, to make your application stand out.
Keep It Professional:While we want to see your personality, it’s also important to maintain a professional tone. Make sure your application is well-structured and free from typos. A polished application reflects your attention to detail, which is crucial for a receptionist role!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. This way, you’ll ensure your application reaches us quickly and efficiently. Plus, you can easily find more information about the role and our company while you're there!
How to prepare for a job interview at IrishJobs
✨Know Your Company
Before the interview, take some time to research Mitie Ireland. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved issues. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Your Communication
Since you'll be the first point of contact, strong verbal communication is essential. Practice answering common interview questions clearly and confidently. You might even want to rehearse with a friend to get comfortable with your delivery.
✨Be Organised and Proactive
Highlight your organisational skills during the interview. Discuss how you manage multiple tasks and prioritise effectively. Being proactive is crucial in a receptionist role, so share instances where you took initiative to improve processes or assist colleagues.
