At a Glance
- Tasks: Schedule and confirm radiology appointments while providing excellent customer service.
- Company: Join a friendly team at Alliance Medical in Belfast.
- Benefits: Enjoy competitive salary, health insurance, and 25 annual leave days.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a difference in patients' lives while thriving in a fast-paced environment.
- Qualifications: Strong communication skills and previous experience in medical administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast. This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am - 8:15pm. The candidate is required to be flexible between Monday and Friday, 7:15am - 8:15pm and in busier times Saturday and Sunday, 7:15am - 8:15pm. Typical shift patterns are: 7:15 - 8:15 x 3 a week.
This role will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming and scheduling radiology appointments, updating systems, making and receiving phone calls, being the first point of contact to the patients when they arrive at the centre, and providing excellent customer service at all times.
Key Responsibilities:- Schedule and confirm radiology appointments with sensitivity and precision.
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome.
- Handle incoming and outgoing phone calls and manage appointment-related queries.
- Accurately update patient records and internal booking systems.
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations.
- Provide consistent, compassionate support to patients and their families throughout their visit.
- Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit.
- Provide reassurance to patients by way of clear explanation as to the nature of an examination.
- Strong communication and interpersonal skills.
- Previous experience in medical administration or a healthcare setting.
- A calm, caring nature.
- High attention to detail and accuracy under pressure.
- Flexible and adaptable team player.
- A background in customer service is a plus.
- Employee Assistance Programme.
- Wellbeing and mental health initiatives.
- Competitive Salary.
- Family Friendly Working Arrangements.
- 25 Annual Leave Days (plus 2 Company days).
- Health Insurance.
- Paid Maternity Leave.
- Wedding Day Leave.
- Maternity Leave Coaching.
- Paid Sick Leave.
- Fertility Leave.
- Pregnancy Loss Leave.
- Excellent Pension Scheme.
- Educational Assistance.
- Professional Development and Ongoing training.
Medical Administrator TLNT1_NI in Belfast employer: IrishJobs
Alliance Medical is an exceptional employer, offering a supportive and dynamic work environment at our Holywood Road centre in Belfast. With a strong focus on employee wellbeing, we provide comprehensive benefits including health insurance, generous annual leave, and professional development opportunities, ensuring that our team members thrive both personally and professionally. Join us to be part of a compassionate team dedicated to delivering outstanding patient care while enjoying a family-friendly workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator TLNT1_NI in Belfast
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like IrishJobs.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at IrishJobs.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like IrishJobs, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Administrator TLNT1_NI in Belfast
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at IrishJobs.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at IrishJobs.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to IrishJobs. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at IrishJobs. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at IrishJobs
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research IrishJobs’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
