At a Glance
- Tasks: Manage front-of-house operations and create a welcoming environment for guests.
- Company: Reputable organisation in Belfast with a focus on first-class guest experiences.
- Benefits: Competitive salary, Monday to Friday hours, overtime pay, and career progression.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be the face of a professional setting and make a real impact on guest experiences.
- Qualifications: Experience in hospitality, excellent communication skills, and strong organisational abilities.
Permanent | Full-Time | Belfast City Centre | £26,400
VANRATH are delighted to be partnered with a well-established and highly regarded organisation as they look to appoint a Front of House Coordinator on a full-time, permanent basis. This is a fantastic opportunity for a polished, customer-focused professional with a hospitality background to take ownership of a busy front-of-house operation within a modern corporate environment.
What's in it for you?
- Salary of £26,400
- Monday to Friday working pattern - typically between 8.00am and 5.00pm
- Overtime or time off in lieu for evening events, agreed in advance
- Weekend hours (occasional, event-driven) paid at time and a half
- Varied, people-facing role with genuine ownership of the guest experience
- Supportive team environment within a professional, modern setting
About your next employer
Our client operates a busy, professional environment welcoming a steady flow of visitors, clients and business guests each day. With well-appointed meeting and event spaces and an in-house catering offering, they pride themselves on delivering a first-class experience to everyone who walks through the door. As the face of the organisation, the successful candidate will play a central role in maintaining those standards.
About you
Essential:
- Proven experience within the hospitality sector / professional services - this is an essential requirement
- A confident communicator with first-class interpersonal skills
- Immaculate personal presentation and a professional, courteous manner
- Highly organised with strong time management and the ability to juggle competing priorities
- Meticulous attention to detail
- Competent user of Microsoft Office, including Word, Excel, Outlook and Teams
Desirable:
- Previous experience in a reception, front-of-house or administrative position
- Exposure to invoicing and processing payments
- Some familiarity with keeping financial records
What you will do
- Take charge of meeting room reservations, ensuring each space is immaculately presented ahead of, and reset after, every booking
- Work closely with the in-house catering team to arrange refreshments and ensure they are delivered and served on time
- Act as the welcoming first point of contact, greeting guests, clients and contractors with warmth and professionalism
- Log maintenance and repair issues without delay and follow them through to resolution
- Handle incoming calls, dealing with enquiries and transferring callers to the right person
- Sign visitors in and out, issue and track access passes, and uphold security protocols at all times
- Provide day-to-day administrative support including data entry, printing, photocopying, report preparation and client email correspondence
- Assist with the organisation and set-up of events and functions, including planning and preparation
- Sort and distribute incoming post and manage outgoing mail, deliveries and couriers
- Develop strong working relationships with regular building users, clients and wider stakeholders
- Liaise with external contractors, suppliers and service providers as needed
- Keep the reception and front-of-house areas tidy, organised and welcoming throughout the day
- Maintain accurate records, filing systems and databases
- Support health and safety procedures and adherence to company policies and site standards
Please note this list is not exhaustive; a degree of flexibility will be required, and reasonable additional duties may be requested by management in line with business needs.
Skills: Receptionist, Administrator, Reception, Front of House, Admin, Secretary, Assistant
Benefits: Excellent Benefits and Progression
Front of House Coordinator TLNT1_NI in Belfast employer: IrishJobs
As a Waste Resource Team Leader with our esteemed local authority client, you will be part of a dedicated team committed to enhancing community sustainability and environmental responsibility. Our organisation fosters a supportive work culture that prioritises employee development, offering training opportunities and a clear path for career progression. With competitive remuneration, including pension and holiday pay, along with the chance to make a meaningful impact in your community, this role is an excellent opportunity for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Coordinator TLNT1_NI in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IrishJobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IrishJobs
Don't be shy about reaching out to IrishJobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Coordinator TLNT1_NI in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IrishJobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IrishJobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
