At a Glance
- Tasks: Support customers and resolve queries in a friendly, professional manner.
- Company: Well-established business in Belfast with a supportive team.
- Benefits: £13 per hour for a full-time, 2-week temporary role.
- Other info: Equal opportunities employer committed to supporting all applicants.
- Why this job: Gain valuable experience in customer service and enhance your communication skills.
- Qualifications: Strong customer service background and proficiency in Microsoft Packages.
The predicted salary is between 26000 - 27000 € per year.
Honeycomb is delighted to be working with an excellent client, recruiting for a Customer Support Administrator on a temporary basis. This is a well-established business, based in Belfast.
The Role
As a customer support administrator, you will provide support to the domestic team, respond to customer queries and co-ordinate with internal teams to effectively resolve issues or complaints.
Key Responsibilities
- Manage enquiries with a helpful and professional attitude
- Liaise with Domestic Team
- Accurately update customer relationship management system
- Logging and investigating complaints, work closely with internal teams to find solutions
The Ideal Candidate
- A strong background in a customer service role
- Administrative background
- Excellent written and verbal communication skills
- Previous experience working with Microsoft Packages
What is on offer?
- 2-week temporary role
- Full time hours 09:00-17:00
- Hourly rate of £13 per hour
If you wish to apply in confidence, please submit your CV via the link provided. Alternatively call Chloe Winter on the number provided. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Customer Support Temp TLNT1_NI in Belfast employer: IrishJobs
Honeycomb is an excellent employer, offering a supportive work environment in the heart of Belfast. With a commitment to equal opportunities and employee growth, this well-established business provides a temporary role that allows you to enhance your customer service skills while working alongside a dedicated domestic team. Enjoy full-time hours and a competitive hourly rate, all within a culture that values professionalism and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Temp TLNT1_NI in Belfast
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or complaints, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the team and the role.
✨Tip Number 4
Apply through our website for a smoother process. It’s quick and easy, and we’ll make sure your application gets the attention it deserves!
We think you need these skills to ace Customer Support Temp TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and administrative skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Support Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be handling customer queries. Show us your excellent written skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at IrishJobs
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle enquiries and complaints, as well as your approach to maintaining a helpful and professional attitude.
✨Familiarise Yourself with the Company
Do a bit of research on the company you're interviewing with. Understand their values and how they operate, especially in customer support. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent written and verbal communication skills are key for this role, prepare examples that showcase these abilities. Think of situations where you effectively resolved issues or communicated complex information clearly.
✨Get Comfortable with Microsoft Packages
As you'll be using Microsoft packages in this role, make sure you're familiar with them. If you can, practice using tools like Excel or Word to demonstrate your proficiency during the interview.
