At a Glance
- Tasks: Create exceptional experiences for residents through outstanding customer service.
- Company: Join Student Roost, a supportive and inclusive student living community.
- Benefits: Competitive salary, flexible hours, and a consistent monthly income.
- Other info: Fixed-term contract with opportunities for growth and development.
- Why this job: Be part of a caring team that makes a real difference in students' lives.
- Qualifications: Passion for customer service and a positive attitude are key.
The predicted salary is between 22850 - 22850 € per year.
Location: John Bell House
Salary: £22,850.10 with overtime paid at 1.25 x hour rate
Hours: Average of 31.5 hours per week (contracted to 1,638 hours annually) between 8am to 8pm.
Working Pattern: Evenings and weekend working is regular
Contract: Fixed term contract, end date 30/08/2025
About Student Roost: Student living is about so much more than just a room; it’s about a Customer Service Advisor being at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us.
What We’re Looking For:
- We’re not just looking for experience; we’re looking for the right attitude!
- If you’re passionate about delivering great customer service and want to be part of a team that truly cares, we’d love to hear from you!
Please note, successful applicants will be subject to a DBS check.
This role follows an annualised hours model, meaning your hours will be distributed flexibly throughout the year to meet business and seasonal demands (peak season is July - September where increased hours will be required). However, your salary remains consistent every month. Details will be discussed at interview.
As a Disability Confident Committed Employer, we’re committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If you’re looking for a role where you can bring your whole self to work and help create a home away from home for students, we’d love to have you on board.
Apply now and take the first step towards a rewarding career with Student Roost.
Customer Service Advisor - Part Time TLNT1_NI in Belfast employer: IrishJobs
At Student Roost, we pride ourselves on being an exceptional employer that values inclusivity and community. Our Customer Service Advisors play a vital role in enhancing the student living experience, supported by a flexible working pattern and competitive salary. With a commitment to employee growth and a culture that fosters passion for customer service, we offer a rewarding environment where you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Part Time TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Student Roost. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for delivering great service.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart can make a great first impression. It shows you care about the opportunity and respect the interviewers’ time.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor - Part Time TLNT1_NI in Belfast
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about creating a great experience for our residents.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention specific examples that demonstrate your ability to provide exceptional support and build community.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your qualifications quickly!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at IrishJobs
✨Know Your Stuff
Before the interview, make sure you understand what Student Roost is all about. Familiarise yourself with their mission to create a supportive community for students. This will help you connect your answers to their values and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Since they're looking for someone with the right attitude, be ready to share specific examples of how you've delivered great customer service in the past. Think about times when you went above and beyond to help someone, and be prepared to discuss these experiences during the interview.
✨Flexibility is Key
This role involves working evenings and weekends, so be honest about your availability. Highlight your willingness to adapt to the needs of the business, especially during peak seasons. This shows that you're committed and ready to contribute to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical day looks like, or how they support their staff. This not only shows your interest but also helps you determine if this is the right fit for you.
