At a Glance
- Tasks: Engage with potential study participants and guide them through the recruitment process.
- Company: Join Celerion, a leader in clinical research with a commitment to innovation.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic and collaborative workplace.
- Why this job: Make a difference in healthcare by connecting people to vital clinical studies.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 25000 - 30000 € per year.
Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Celerion offers one of the most experienced clinical pharmacology research networks in the industry.
Celerion is currently seeking a full-time Study Participant Representative to join our clinical study recruitment team. In this role, you will answer inbound calls from the public interested in information regarding clinical study participation. You will screen callers and recruit those who meet eligibility criteria to participate in clinical studies. You will also be responsible for collecting and entering participant medical history information into our database system and make outbound calls to study participants as needed.
We need candidates with the ability to work a flexible schedule, which will include mainly daytime shifts but occasionally evening or weekend shifts on a rotating basis.
Requirements
- Must demonstrate excellent professional telephone communication skills
- Must demonstrate commitment to providing outstanding customer service
- Be able to sort information from multiple clinical studies and advise participants appropriately
- Computer data entry experience preferred
- Accuracy and attention to detail essential
- Proactive attitude
- Previous call centre, telemarketing, or promotional experience highly desirable
- Previous knowledge of medical terminology is preferred
- A-level education standard required
Celerion Values: Integrity, Trust, Teamwork, Respect
Celerion is an Equal Opportunity Employer. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Clinical Research Recruiter TLNT1_NI in Belfast employer: IrishJobs
Celerion is an exceptional employer that prioritises integrity, teamwork, and respect, creating a supportive work culture in Belfast. As a Clinical Research Recruiter, you will benefit from a dynamic environment that fosters professional growth and offers flexible scheduling options, ensuring a healthy work-life balance. Join us to be part of a leading clinical pharmacology research network dedicated to advancing healthcare through innovative research strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Research Recruiter TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company inside out! Research Celerion's values and recent projects. This way, when you chat with them, you can show off your knowledge and passion for their mission in clinical research.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication, try role-playing with a friend. Answering questions clearly and confidently will help you stand out during the interview process.
✨Tip Number 3
Be ready to share your customer service experiences! Think of specific examples where you went above and beyond for a customer. This will demonstrate your commitment to providing outstanding service, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Clinical Research Recruiter TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Clinical Research Recruiter role. Highlight any relevant experience, especially in customer service or recruitment, and don’t forget to mention your attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about clinical research and how your skills align with our values at Celerion. Keep it concise but engaging!
Show Off Your Communication Skills:Since this role involves a lot of phone communication, make sure to showcase your excellent telephone skills in your application. Mention any previous call centre or telemarketing experience you have!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at IrishJobs
✨Know Your Stuff
Make sure you understand the role of a Clinical Research Recruiter inside out. Familiarise yourself with clinical studies, eligibility criteria, and the importance of customer service in this field. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
Since excellent telephone communication is key for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend or family member. Focus on being friendly and professional, as this will reflect your ability to provide outstanding customer service.
✨Highlight Relevant Experience
If you've got previous experience in call centres, telemarketing, or any customer-facing roles, make sure to bring that up during the interview. Share specific examples of how you handled challenging situations or provided exceptional service, as this will demonstrate your suitability for the role.
✨Be Ready for Flexibility
Since the job requires a flexible schedule, be prepared to discuss your availability openly. Mention your willingness to work daytime shifts, as well as evenings or weekends if needed. This shows that you're adaptable and ready to meet the demands of the role.
