Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer support for financial services products and troubleshoot technical issues.
- Company: Lucera Financial Infrastructures, a leader in financial technology solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a difference in the financial tech landscape.
- Qualifications: 3+ years in customer support, strong Unix/Linux skills, and a passion for technology.
- Other info: Collaborative environment with a focus on innovation and career advancement.
The predicted salary is between 30000 - 40000 £ per year.
Lucera Financial Infrastructures is hiring a Customer Support Engineer for our Belfast office to help expand our global support footprint for one of our core products, used by some of the top names in financial services. We are looking for someone who has 3+ years experience working primarily with customer support in financial services.
This role is for individuals who can work effectively as part of the local and wider global team, along with the ability to work independently with a strong sense of ownership.
We are looking to talk to people with:
- A passion for technology, with an ability and desire to pick up new technologies
- Experience of first and second level support, and customer onboarding
- Understanding of support processes, and ability to react and adapt to changing circumstances
- Strong skills in Unix/Linux based environments
- Knowledge of common scripting languages and ability to automate common processes, and interact with existing frameworks
- Experience with Financial Services, in particular concepts of Market Data and Order Entry
- Excellent communication skills
Application Support Engineer TLNT1_NI in Belfast employer: IrishJobs
Contact Detail:
IrishJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those who work at Lucera Financial Infrastructures. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your tech passion! When you get the chance to speak with recruiters or during interviews, share your experiences with new technologies and how you've adapted to them. It’s all about demonstrating that you’re not just a support engineer, but a tech enthusiast!
✨Tip Number 3
Prepare for those tricky questions! Brush up on common support processes and be ready to discuss how you've handled changing circumstances in past roles. This will show that you can think on your feet and adapt quickly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Application Support Engineer TLNT1_NI in Belfast
Some tips for your application 🫡
Show Your Passion for Tech: Let us see your enthusiasm for technology in your application! Share any relevant projects or experiences that highlight your ability to learn new tech quickly. We love candidates who are eager to dive into the latest tools and trends.
Highlight Your Support Experience: Make sure to detail your experience in customer support, especially in financial services. We want to know how you've handled first and second level support, so share specific examples of your successes and challenges!
Demonstrate Your Problem-Solving Skills: In your application, showcase your ability to adapt to changing circumstances. Describe situations where you had to think on your feet and how you approached problem-solving. This will show us you're ready for the dynamic nature of our work!
Communicate Clearly: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts well. Remember, we’re looking for someone who can communicate effectively with both technical and non-technical audiences!
How to prepare for a job interview at IrishJobs
✨Know Your Tech
Make sure you brush up on your Unix/Linux skills and any scripting languages you’re familiar with. Be ready to discuss how you've used these technologies in previous roles, especially in customer support within financial services.
✨Show Your Passion
Demonstrate your enthusiasm for technology and learning new tools. Share examples of how you've picked up new technologies in the past and how that has benefited your team or customers.
✨Understand the Support Process
Familiarise yourself with common support processes and be prepared to discuss how you’ve adapted to changing circumstances in previous roles. Highlight any experiences where you’ve successfully managed customer onboarding or resolved issues.
✨Communicate Clearly
Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. Think about how you can explain complex technical concepts in simple terms, as this will be crucial when dealing with customers.