AI Solutions Engineer TLNT1_NI in Belfast

Your role: AI Solutions Engineer

Please note - there is no visa sponsorship available for this role or fully remote working.

Why you'll want to work with us: At Danske Bank, we're driven by a clear purpose: to help customers, colleagues, and society thrive. We believe that what we do genuinely makes a positive difference and that our culture and ways of working create a unique place to grow your career. This includes investing in our people's personal growth and wellbeing to ensure everyone feels that they belong and are set up for success. We value diversity in its broadest sense which we know makes us stronger as a business and invites all colleagues to bring their whole selves to work. Our Diversity and Inclusion Strategy is central to our purpose and shows up in how we work every day. Driving sustainability is a key strategic priority for us. We're passionate about giving back to the communities in which we live and work.

Your benefits: There's much more to working at Danske Bank than just a salary but for this role we are offering a competitive salary. We also offer an attractive range of flexible benefits centred on wellness, financial, psychological, physical and social. Everyone's circumstances are different, and our benefits can be tailored to your needs.

What would a typical day look like for you? As an AI Solutions Engineer reporting to the Data and Analytics Delivery Manager and working with Data Scientists in both Danske Bank UK and Europe, you'll be a driving force in revolutionising our AI initiatives. You will innovate and deploy leading-edge solutions on platforms like MS Azure and AWS, working on knowledge assistants and agents, leveraging the OpenAI and anthropic models, and contributing to proof-of-concept projects that will shape our ecosystem's future. You'll work on robust AI applications, ensuring seamless integration with CI/CD pipelines, mastering cloud infrastructure by blending AWS with non-AWS solutions, and tackling financial services industry challenges head-on. You will also collaborate with cross functional teams, including AI teams within the wider Danske Bank organisation, to utilise the pre-built infrastructure, driving impactful and dynamic AI projects that deliver bespoke solutions, advancing our strategic goals.

What you will do Including but not limited to:

• Understand organisational and financial services challenges and spearhead how integrating AI capabilities can help lead to successful solutions.
• Design and implement cloud-based solutions, with a focus on deploying AI agents and knowledge bots within the AWS and Microsoft technology stack.
• Deliver robust software engineering solutions that meet business requirements and enhance system performance.
• Display strong stakeholder management and influence through consistent collaboration, to understand their needs and translate these into technical requirements for AI solutions.
• Implement monitoring systems to track performance of AI models in production and perform regular maintenance to ensure reliability and accuracy.
• Ensuring AI solutions adhere to ethical guidelines and best practices, including fairness, transparency, and accountability.
• Maintain thorough documentation of AI projects and provide regular reports on progress, challenges, and outcomes to relevant stakeholders.
• Providing training and mentorship to junior team members and other departments to build AI literacy and capabilities within the organisation.
• Display strong communication skills by liaising with data scientists, data engineers, and architects.
• Utilise productivity and organisational skills through timely completion and accuracy of process documentation.
• Ensure projects are delivered at pace, aligning with the bank's strategic objectives, demonstrating agility and problem-solving skills to overcome challenges.

What skills & experience will you need?

Essential:

• Proven ability to implement infrastructure and models that support key business deliveries and objectives.
• Ability to adapt to new or emerging technologies and methodologies, demonstrated through ongoing professional development and training.
• Ability to produce complete and accurate documentation of processes, evaluated through reviews and usage metrics.
• Ability to foster an environment of continuous improvement, contributing to innovative solutions and initiatives within AI practices aligned to business goals.
• Experience in enhancing AI model accuracy, efficiency and predictive capabilities, with demonstrable performance metrics.

Preferred:

• Bachelor's degree in Computer Science or Software Engineering.
• Experience deploying AI within AWS and MS Azure.
• Experience using Docker, Airflow and Openshift.
• Cloud Certification.
• Data science model review, code refactoring, model optimization, containerisation, deployment, versioning, monitoring of model quality and non-functional requirements.

How we work: Our belief is that we are "Better when Together" and want to balance the benefits of teaming up in person with flexible working where possible. We will be supportive and flexible to your circumstances, so for roles that offer a hybrid option we ask colleagues to attend their base location a minimum of 3 days a week so they can connect, collaborate and learn together. The other 2 days can be worked either from home or another bank location.

Danske Bank is proud to be an equal opportunity workplace. That means that, as a committed equal opportunities employer, we welcome applications from all suitably qualified candidates regardless of (but not limited to); gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression and cognitive diversity, including neurodiversity.

About Us: Danske Bank is the trading name of Northern Bank Ltd, one of the largest banks in Northern Ireland and an autonomous subsidiary of Danske Bank Group. We've been helping people and businesses achieve their ambitions for over 200 years. Today, we serve the needs of our personal and business customers through our branches, our regional business centres, telephone banking and a wide range of digital banking channels.