At a Glance
- Tasks: Join our reception team and keep the practice running smoothly with essential admin tasks.
- Company: A welcoming healthcare practice focused on patient care and teamwork.
- Benefits: Competitive pay, company pension, free parking, and health programmes.
- Other info: Flexible full-time and part-time roles available with opportunities for growth.
- Why this job: Make a difference in patients' lives while gaining valuable administrative experience.
- Qualifications: 1 year of admin experience and excellent communication skills required.
The predicted salary is between 13.44 - 13.44 £ per hour.
The purpose of the role is to:
- Facilitate the smooth running of the practice by working as part of our reception team and efficiently undertaking all required administrative tasks.
- Offer a professional and friendly service to our patients in person or on the telephone.
- Undertake additional clerical duties under the direction of the Senior Administrators.
Personal attributes required for post:
- Excellent communication skills
- Ability to work independently and to use own initiative
- Discretion and respect for patient confidentiality
Duties and Responsibilities:
- Explaining practice procedures and arrangements to patients
- Booking appointments and arranging clinics
- Processing repeat prescriptions and sick line requests in line with practice protocol
- Signposting patients to the most appropriate type of appointment and helping them to use our systems effectively
- Booking interpreters
- Covering lunch hour for emergencies
- Dealing with general enquiries and passing on more complex queries to appropriate parties
- Message taking
- Accurate record keeping and data entry
- Patient registration
- Processing incoming and outgoing patient charts
- Passing on results to patients
- Scanning all post onto patient records
- Making phone calls to hospitals and pharmacies
- Filing and photocopying
- Processing incoming and outgoing forms and requests for medical information
- Ensuring adequate supplies of prescriptions, sick lines and forms etc.
- Accepting payments for non-NHS services
- Attending office meetings and practice training
- Keeping abreast of changing practice protocols and procedures
- Opening up/locking up of premises and maintaining security
- General housekeeping duties
Confidentiality:
Whilst undertaking the duties outlined above the post-holder will have access to highly confidential information of a sensitive nature regarding patients' health and wellbeing. This information, along with any information relating to the Practice as a business or its employees, is to be held in the strictest confidence. Post-holders must engage fully with the Practice's policies and safeguards for protecting confidential data.
Equal Opportunities:
We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Experience: Administrative: 1 year (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Administrative Assistant - FT & PT position available TLNT1_NI in Belfast employer: IrishJobs
Join our dedicated team as an Administrative Assistant, where you will play a vital role in ensuring the smooth operation of our practice. We pride ourselves on fostering a supportive work culture that values professional growth and offers competitive benefits such as a company pension, free parking, and a health & wellbeing programme. Located in a welcoming environment, we are committed to providing meaningful employment opportunities for both full-time and part-time positions.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant - FT & PT position available TLNT1_NI in Belfast
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We think you need these skills to ace Administrative Assistant - FT & PT position available TLNT1_NI in Belfast
Some tips for your application 🫡
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Align with Company Culture:Make sure your application speaks to IrishJobs's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at IrishJobs
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