At a Glance
- Tasks: Plan and deliver exciting advertising campaigns while building strong client relationships.
- Company: Join a leading advertising specialist in a supportive Belfast team.
- Benefits: Great career growth, collaborative environment, and the chance to work on diverse projects.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Make an impact in the media sector and develop your skills in a dynamic role.
- Qualifications: 1+ years in customer service, excellent communication, and relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Whytematter Staffing Solutions is delighted to be recruiting on behalf of our client, a market-leading advertising specialist, for a Client Executive to join their growing Belfast team. This is an excellent opportunity for a customer focused professional looking to build a long-term career within the media and advertising sector. Working within a supportive and collaborative environment, you will play a key role in delivering successful advertising campaigns for a diverse portfolio of clients.
The Person
As a Client Executive, you will work closely with clients, media partners, and internal teams to plan, deliver, and evaluate successful advertising campaigns. You will be responsible for building strong relationships, managing multiple projects, and ensuring exceptional client service at every stage of the campaign lifecycle.
Key Responsibilities
- Plan, deliver, and evaluate Outdoor advertising campaigns.
- Build and maintain strong relationships with clients and media partners.
- Utilise proprietary systems and data tools to support campaign planning and strategy.
- Manage multiple projects while meeting deadlines and campaign objectives.
- Support business development through existing client relationships and identifying new opportunities.
- Ensure compliance with internal processes and procedures.
- Manage client budgets and campaign KPIs.
- Provide support across wider business teams as required.
Essential Requirements
- Minimum 1 year's experience in a customer service or client facing role.
- Excellent interpersonal and relationship-building skills.
- Strong written and verbal communication abilities.
- Presentation and negotiation skills.
- Ability to thrive in a fast-paced, team-oriented environment.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office applications.
Desirable Criteria
- Graduate degree or equivalent qualification.
- Good geographical knowledge of Northern Ireland.
- Full UK Driving Licence with access to a vehicle.
Skills: customer services, advertising, client facing
Account/Client Executive TLNT1_NI in Belfast employer: IrishJobs
Whytematter Staffing Solutions offers a vibrant and dynamic work environment in Belfast, where employees are encouraged to thrive and grow within the media and advertising sector. With a strong focus on collaboration and support, team members benefit from ongoing professional development opportunities and the chance to work on exciting campaigns for a diverse range of clients. The company values exceptional client service and fosters a culture of innovation, making it an ideal place for those seeking a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Account/Client Executive TLNT1_NI in Belfast
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at IrishJobs. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like IrishJobs before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Account/Client Executive TLNT1_NI in Belfast
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to IrishJobs:Your cover letter is your chance to shine! Tell us why you want to work at IrishJobs specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at IrishJobs!
How to prepare for a job interview at IrishJobs
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
