At a Glance
- Tasks: Create tailored customer packs showcasing solar solutions for sales teams.
- Company: Top-rated solar company in Northern Ireland with 25 years of experience.
- Benefits: Starting salary of £30,000-£32,000, 28 days holiday, and a company pension.
- Other info: Enjoy a supportive office culture and opportunities for growth.
- Why this job: Join a mission to help homes save energy and reduce carbon footprints.
- Qualifications: 2 years in office administration or sales support, ideally in solar or electrical.
The predicted salary is between 30000 - 32000 £ per year.
My client is recognised as the No. 1 rated solar company in Northern Ireland.
They have over 25 years of experience in helping local homes and businesses save money on energy, reduce carbon and become energy independent.
They install the most advanced solar panels, use Duracell battery technology and provide ongoing customer support for years.
Due to continued growth and business expansion they need to recruit a Solar Support Administrator to produce pre-sales Customer Packs that are used by the sales team to illustrate the benefits of installing Solar, Battery Storage and EV Charger solutions systems to new customers.
Each installation is unique, the pack will help the customer visualise what the solar panels will look like once installed.
You will collate and gather a range of data/information from site surveys, aerial photography, google maps, drone videos to help you produce a full-colour, tailored pack.
The pack will also include tailored calculations on energy usage to help them understand the savings and benefits they will experience.
You should have at least 2 years experience in office administration or sales support, ideally gained in a solar or electrical company.
You will be competent and confident in using IT to include MS Office, Google Maps and CRM.
Youll be adept at producing written material, manipulating images and accurately producing some simple energy usage calculations.
Updating CRM systems and tracking jobs through to completion.
Liaising with our partners and customers, ensuring high levels of customer satisfaction.
Youll be well organised, be a multi-tasker and enjoy working to deadlines.
Youll be a natural communicator, both verbal and written, and be confident dealing with customers and internal teams.
Client is offering a starting salary of £30,000 to £32,000.
Role will be office-based, Monday to Friday 8.30am to 4pm. 28 days holiday, Company Pension.
Nice office environment and culture.
Offices are based between Bangor and Newtownards.
Interested?
Contact Bill Ashe at Staff Source by forwarding your CV.
Skills: Administration Customer Service IT Skills TLNT1_NI
Solar Support Administrator TLNT1_NI in Bangor employer: IrishJobs
As a Waste Resource Team Leader with our esteemed local authority client, you will be part of a dedicated team committed to enhancing community sustainability and environmental responsibility. Our organisation fosters a supportive work culture that prioritises employee development, offering training opportunities and a clear path for career progression. With competitive remuneration, including pension and holiday pay, along with the chance to make a meaningful impact in your community, this role is an excellent opportunity for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Solar Support Administrator TLNT1_NI in Bangor
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at IrishJobs. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like IrishJobs before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Solar Support Administrator TLNT1_NI in Bangor
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to IrishJobs:Your cover letter is your chance to shine! Tell us why you want to work at IrishJobs specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at IrishJobs!
How to prepare for a job interview at IrishJobs
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
