At a Glance
- Tasks: Serve trade and retail customers, advising on products and maximising sales.
- Company: Join Haldane Group, a top UK builders' merchant with a family-owned ethos.
- Benefits: Enjoy unlimited training, staff discounts, pension scheme, and 30 days annual leave.
- Other info: Be part of a dynamic team with strong local roots and ambitious growth plans.
- Why this job: Make a real impact by helping customers build with confidence every day.
- Qualifications: Experience in customer service, passion for building materials, and a target-driven mindset.
The predicted salary is between 28000 - 35000 £ per year.
We're looking for a Trade Counter Sales Person to join us. In this role you'll serve trade and retail customers at the counter, advising on products and maximising profitable sales. You'll be the trusted face of Haldane Group, helping customers get exactly what they need. Most of all, it's a role where what you do really matters - every day you'll help our customers build with confidence.
What you'll be doing:
- Serve customers quickly and helpfully.
- Advise on products and availability.
- Process sales, quotes and orders accurately.
- Maximise add-ons and margin.
- Maintain merchandising and stock.
What you'll bring:
- Previous experience in a trade counter or customer-facing role.
- A genuine passion for delivering excellent customer service.
- A target-driven mindset with a strong focus on customer satisfaction.
- The ability to work effectively both independently and as part of a branch team.
- Knowledge of, or a keen interest in, building materials, timber, and hardware.
- Customer service / sales aptitude.
- Willingness to learn products.
- A genuine pride in your work, and a way of working that reflects a helpful, can-do manner.
Hours: Monday - Thursday 8:00am - 17.00pm, Fridays 8:00am - 16.00pm, Saturdays (alternating) 8am-12.30pm.
What can we offer you?
- Unlimited in-house training and development opportunities.
- Staff discounts.
- Cycle to work scheme.
- Contributory pension scheme.
- Free on-site parking.
- 30 days annual leave (including bank holidays).
- A competitive rate of pay within a well-respected company.
- Access to our Medical Plan provided by Westfield Health.
About Haldane Group: A proud, family-owned business with big ambitions, founded in 1946, we've spent nearly eight decades becoming one of the UK's top ten builders merchants. Operating through multiple specialist brands across Northern Ireland, we're more than just suppliers - we're partners to the trade. At Haldane Group we help customers build with confidence through trusted products and expert advice, powered by people you can rely on. You'll be part of one of the largest independent builders' merchants across Northern Ireland, GB and the Isle of Man, supplying the trade and self-builders with expert advice and everything they need.
What Sets Us Apart:
- Top 10 UK builders merchant with strong local presence.
- Multiple specialist brands serving different market segments.
- Industry leadership through BMF board-level involvement.
- Ambitious growth plans including strategic acquisitions.
- Investment in people, technology, and innovation.
- 700+ employees across Northern Ireland.
- Deep roots in local communities.
Our Values: We're built on expertise, relationships, and service. We know our products, we understand our customers, and we deliver on our promises. Join us in shaping the future of building materials supply.
The Company is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Trade Counter Sales - Haldane Fisher Building TLNT1_NI in Ballymena employer: IrishJobs
As a Waste Resource Team Leader with our esteemed local authority client, you will be part of a dedicated team committed to enhancing community sustainability and environmental responsibility. Our organisation fosters a supportive work culture that prioritises employee development, offering training opportunities and a clear path for career progression. With competitive remuneration, including pension and holiday pay, along with the chance to make a meaningful impact in your community, this role is an excellent opportunity for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales - Haldane Fisher Building TLNT1_NI in Ballymena
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IrishJobs, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IrishJobs!
We think you need these skills to ace Trade Counter Sales - Haldane Fisher Building TLNT1_NI in Ballymena
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IrishJobs, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IrishJobs and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IrishJobs that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IrishJobs
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
