Travel Counsellors Recruiting For 2 Support Roles

At Travel Counsellors, we care about our customers, communities and our colleagues more than anyone else and that’s what makes us special. We prioritise relationships over transactions, and we are there for our customers through the moments that matter. We’ve been changing lives for over 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses.

Travel Counsellors was established in Ireland in 2005 and in the past 20 years, we’ve grown to become one of the most respected travel brands in the Irish Market, with over 80 professional Travel Counsellor franchisees across the country and a team of 9 at our head office in Cork. As we experience exceptional growth, with record revenues exceeding £1bn, we’re looking for outstanding individuals to join our expanding Head Office team and help us continue to thrive.

Support Team Jobs at Travel Counsellors Ireland head office:

• Experienced Travel Executive – Full Time
• Experienced Travel Executive – Part Time
• Travel Executive – Head Office Role – Cork

Overview of the Role

You’ll be working as part of the team of nine based at the NSC Campus in Mahon, Cork. The full-time role working Monday – Friday (40 hour week) with a level of flexibility around working from home (Hybrid Model). The part-time role would consist of between 25 – 30 hours per week. It’s a great opportunity for a team player who has great people skills and a desire to help others. Personal skills are as important as technical, you’ll be outgoing and engaging, able to work with others with a strong belief in being positive and have a winning attitude. This role requires experience in travel retail or tour operating either in Ireland or the UK, a sales history of working with trade suppliers/business partners and at least 3 years’ industry experience. Full training of our internal systems, our culture and our model will be provided to the successful candidate.

The ideal candidate will:

• Have 3 years + experience in a sales role either Leisure or Corporate travel or both based in Ireland or the UK
• Deal with queries and communicating effectively with Travel Counsellors
• Problem solving – dealing with system and human errors
• Experienced in the Microsoft suite of products, especially Word, Excel and Outlook
• GDS basic level is an advantage
• High standard of working and attention to detail
• Teamworking skills and a collaborative approach to work
• Dynamic and able to operate at a fast pace
• Excellent time-management skills, able to multitask and thrives under pressure.
• Ability to work with minimum supervision following initial training.

What will you get in return?

Whether you currently work in travel or want to get back into the industry you love, then we’d love to hear from you. You’ll get a truly life-changing experience that helps you establish yourself as part of a leading travel business working with colleagues both in Ireland and in our overseas offices. In addition to this, you’ll be paid a competitive salary as well as a host of other benefits, including – but not limited to:

• A competitive basic salary + annual company bonus
• 25 days holiday (increasing to 28 days after 5 years of service)
• A “Moments that Matter” day (annually)
• Flexible hybrid working model
• Career development and promotional opportunities
• Free Parking at NSC Campus
• Private Health allowance
• Pension contributions
• Travel perks where available
• Excellent Salary and perks, depending on experience

If you are innovative, creative, self-confident and passionate about the travel industry; then we’d love to hear from you. Please send up to date CV with cover email, in strict confidence to Cathy Burke, Managing Director, cathy.burke@travelcounsellors.com and/or Bernie Whelan, Business Development Manager bernie.whelan@travelcounsellors.com.