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- Tasks: Lead and develop a sales support team while enhancing client engagement and operational efficiency.
- Company: Join Keyridge Asset Management, a global leader in investment solutions.
- Benefits: Enjoy a competitive salary, pension, private medical insurance, and flexible working options.
- Why this job: Make a real impact in a dynamic environment focused on growth and innovation.
- Qualifications: Experience in asset management and strong leadership skills are essential.
- Other info: Be part of a diverse team committed to collaboration and continuous improvement.
The predicted salary is between 54000 - 84000 £ per year.
Location: London, GB
Company: CLFIS Limited
Description: Keyridge Asset Management is a global investment manager backed by Great-West Lifeco, a Canadian-headquartered $3 trillion financial services group. With over £135 billion in assets under management and a team of 300+ professionals, we deliver innovative, tailored investment solutions across public and private markets.
Keyridge was formed by a merger of Irish Life Investment Managers (ILIM), Setanta Asset Management, and Canada Life Asset Management's (CLAM) equity and multi-asset business under one legal entity in October 2025. Operating across the UK, Europe, and North America, Keyridge empowers institutions and wealth managers to navigate market complexity with clarity and confidence, helping them deliver long-term value to their stakeholders.
The leadership of Keyridge Asset Management has determined that the UK market constitutes a key strategic growth opportunity over the next ten years. We are now seeking a Senior Client & Sales Support Manager to join our team in London to help us grow and build our UK profile and business.
What You’ll Do
- Leadership
- Input to and execute on the vision, strategy, and operating model for the sales support function across all distribution channels in the UK.
- Lead, coach, and develop a team of sales support professionals, ensuring clear objectives, performance standards, and career development paths.
- Act as a key partner to senior sales leaders, marketing, investment teams, and client servicing to drive a cohesive go to market approach.
- Continuously enhance the quality, responsiveness, and efficiency of sales support, using KPIs and feedback to drive improvements.
- Sales Support Management
- Oversee the end to end management of sales support activities, including:
- Preparation and quality control of pitchbooks, presentations, and sales collateral.
- Lead management, pipeline tracking, and reporting through the CRM.
- Meeting preparation and follow up (briefing notes, materials, minutes, actions).
- Proposal/RFP and DDQ coordination and production (leveraging the RFP team elsewhere in Keyridge).
- Fund and competitor analysis.
- Responsible for making and driving effective use of sales enablement tools and data sources (e.g. Financial Clarity and other market intelligence platforms) to support opportunity identification, inform panel creation and reviews, and provide actionable insights to the sales team.
- Ensure all client facing materials are accurate, compliant, on brand, and tailored to client segment and geography.
- Implement and maintain standardised processes and templates to ensure consistency and scalability.
- CRM, Data, and Reporting
- Own the day to day operation and data integrity of the sales CRM from a business perspective, working closely with Technology and Data teams.
- Define and track key distribution KPIs (e.g. activity levels, pipeline conversion, hit rates, retention metrics) and provide regular, insightful reporting to senior management.
- Drive adoption and best practice use of the CRM and associated tools by the sales teams.
- Collaboration and Stakeholder Management
- Work jointly with Marketing to coordinate campaigns, events, and content distribution, ensuring alignment with sales priorities and pipeline.
- Partner with investment teams to ensure the sales support function understands the firm's strategies, investment processes, and performance drivers, enabling credible client materials.
- Collaborate with Compliance, Legal, and Risk to ensure that all sales materials and processes meet regulatory and internal standards.
- Continuous Improvement and Change
- Identify opportunities to automate and streamline sales support activities (e.g. content libraries, pitch automation tools, RFP software).
- Lead or contribute to distribution related projects such as new product launches, entry into new markets, or system upgrades.
- Establish feedback loops with sales and clients to refine materials, messaging, and processes.
Who You Are
- Experience
- Significant experience in asset management or a closely related financial services environment.
- Proven track record in sales support, distribution operations, client service, or sales management within an investment firm.
- Demonstrable experience in building and leading a team, including recruitment, performance management, and coaching.
- Strong familiarity with institutional and/or wholesale distribution channels and their respective requirements (RFPs, due diligence, reporting).
- Hands on experience with CRM platforms (e.g. Salesforce, Microsoft Dynamics) and sales reporting.
- Knowledge and Skills
- Solid understanding of investment products (e.g. UCITS funds, segregated mandates, multi asset, equities, fixed income, alternatives) and the broader asset management value chain.
- Excellent written and verbal communication skills, with the ability to translate complex investment concepts into clear, client friendly language.
- Strong organisational skills with the ability to manage multiple priorities, deadlines, and stakeholders.
- High level of numeracy and attention to detail; confident interpreting performance, risk, and portfolio data.
- Comfortable working with data and MI; able to produce and explain management reports and dashboards.
- Personal Attributes
- Commercially minded and client focused, with a strong sense of ownership and accountability.
- Collaborative and influential, able to build strong relationships across sales, investments, marketing, operations, and senior management.
- Pragmatic and solutions oriented, with a continuous improvement mind set.
- High integrity, professionalism, and a strong appreciation of regulatory, compliance, and conduct requirements.
- Qualifications
- Degree or equivalent experience in finance, economics, business, or a related discipline. Professional qualifications (e.g. CFA, IMC, CISI, CAIA) are advantageous but not essential.
Benefits
Benefits of working at Keyridge: competitive salary and benefits package including pension, bonus, income protection, private medical insurance and life assurance. Other benefits and development opportunities are available.
How we work
Our culture focuses on doing the right thing for our people, customers and community. We encourage curiosity, ownership, collaboration, and a path to growth. We offer training, flexible working, and development opportunities.
Diversity and inclusion
We are committed to building an inclusive workplace with a diverse workforce where everyone can belong and achieve their potential. We support flexible working arrangements including part-time roles where needed.
Senior Client & Sales Support Manager in London employer: Irish Life Group Services Limited
Contact Detail:
Irish Life Group Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client & Sales Support Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring managers.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Client & Sales Support Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Client & Sales Support Manager role. Highlight your relevant experience in asset management and sales support, and don’t forget to mention any leadership roles you've had!
Showcase Your Skills: We want to see your excellent written and verbal communication skills shine through. Use clear, client-friendly language to explain your past achievements and how they relate to the job description.
Be Data-Driven: Since this role involves a lot of data management and reporting, include examples of how you've successfully used CRM platforms or managed KPIs in your previous roles. Numbers speak volumes!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Irish Life Group Services Limited
✨Know Your Stuff
Make sure you have a solid understanding of investment products and the asset management landscape. Brush up on key concepts like UCITS funds and RFP processes, as you'll need to demonstrate your expertise in these areas during the interview.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your experience in coaching and developing others. Share specific examples of how you've successfully managed teams and driven performance improvements in previous roles.
✨Be Data Savvy
Familiarise yourself with CRM platforms and sales reporting tools, as these are crucial for the role. Be ready to talk about how you've used data to inform decisions and improve sales support activities in the past.
✨Prepare for Collaboration Questions
This position requires working closely with various teams, so expect questions about your collaboration skills. Think of examples where you've partnered with marketing, compliance, or investment teams to achieve common goals and how you navigated any challenges.