Director of Customer Service Transformation

Director of Customer Service Transformation

Full-Time No working from home possible
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Canada Life UK is seeking an exceptional Customer Services Director to lead customer service across Wealth, Group Protection and Retirement businesses. You will set the vision, strategy and standards for a large, complex function during transformation, uniting internal teams and strategic partners behind one operating model for outstanding customer outcomes.

You will lead end-to-end customer and adviser service journeys, embedding an outsourced service model while driving performance, resilience

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Contact Details:

Irish Life Group Services Limited Recruitment Team