At a Glance
- Tasks: Provide one-on-one support to help individuals navigate welfare benefits and access essential services.
- Company: Join a community-focused charity dedicated to empowering the Irish community in Manchester.
- Benefits: Gain valuable experience, training opportunities, and contribute to meaningful change in people's lives.
- Other info: Flexible work environment with opportunities for professional growth and development.
- Why this job: Make a real difference by supporting vulnerable individuals and improving their quality of life.
- Qualifications: Empathy, strong communication skills, and a passion for helping others are essential.
The predicted salary is between 38140 - 46616 £ per year.
This role delivers one to one case work including ongoing support to resolve both immediate and crisis situations, in the main relating to welfare benefits, referring to appropriate support agencies and other ICCM services promoting a multiagency approach.
The aim of the service is to empower people through access to appropriate support services and improve quality of life, health and wellbeing.
Delivering client focused, culturally appropriate support services for the benefit of members of the Irish community in Manchester on an appointment office basis, drop in service, and on outreach for those with mobility issues facilitating access to mainstream health, housing, education and employment services.
- To provide support to members of the Irish community who are vulnerable through age, poor physical or mental health, homelessness, risk of homelessness, drug/alcohol use, offending, hate crime, social and cultural isolation etc.
- To complete an initial assessment of Service Users' needs, presenting issues and risks, making onward referrals to statutory and other voluntary support agencies as appropriate for people to access specialist support
- An understanding of how to deal with people who have experienced trauma.
- Inputting all client based work onto the CMS; maintaining accurate and up to date case files and reporting.
- To facilitate the successful running of ICCM's health and well being activities as required.
- To promote the wider work of ICCM, facilitating pathways to support where needed.
- To be aware of and maintain best practice in safeguarding.
- To commit to continuous professional development and keep up to date with best practise in the sector.
- To attend relevant training, conferences and seminars locally, regionally and nationally as directed by line manager.
- To participate and engage in supervision and appraisal provided by the manager
- To work as an accountable member of the staff team, working within the charity's policies and procedures
- It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied.
All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
- To ensure you fully embrace ICCM's values in all your work.
- #J-18808-Ljbffr
Advice and Information Worker employer: Irish Community Care
ICCM is an exceptional employer dedicated to empowering the Irish community in Manchester through meaningful support services. With a strong focus on employee growth and continuous professional development, staff are encouraged to engage in training and supervision, fostering a collaborative and culturally sensitive work environment. The organisation's commitment to improving the quality of life for vulnerable individuals makes it a rewarding place to work, where every team member plays a vital role in making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Advice and Information Worker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Irish Community Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Irish Community Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Irish Community Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Irish Community Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Advice and Information Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Irish Community Care:Before hitting send, make sure to tailor your application specifically to Irish Community Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Irish Community Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
