At a Glance
- Tasks: Analyse business needs and optimise processes using Salesforce to enhance operational efficiency.
- Company: Join IRIS Software Group, a leading UK software company with a focus on well-being and inclusion.
- Benefits: Enjoy competitive salary, remote work options, and continuous learning opportunities.
- Other info: Be part of a growing team with excellent career development prospects.
- Why this job: Make a global impact while developing your skills in a supportive, diverse environment.
- Qualifications: Experience in business analysis and hands-on Salesforce expertise required.
The predicted salary is between 51750 - 63250 £ per year.
About IRIS
IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms. We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.
We are looking for an experienced Technical Business Systems Analyst to join us on an FTC, with potential to go permanent. This role is ideal for someone who combines strong business analysis skills with hands-on Salesforce expertise and a passion for improving business processes through technology.
Working closely with stakeholders across the business, you will analyse requirements, map and optimise processes, and translate business needs into effective system solutions. Acting as the bridge between technical teams and business functions, you will play a key role in ensuring our Salesforce ecosystem and wider business systems support operational efficiency, scalability, and an excellent customer experience.
This is an exciting opportunity to join a growing, customer-focused team where you'll have the opportunity to influence business transformation initiatives and contribute to the ongoing development of our strategic technology platforms.
What You'll Be Doing
- Business Analysis & Solution Design
- Partner with stakeholders to understand business challenges, objectives, and requirements.
- Translate business needs into clear functional and technical requirements.
- Recommend scalable system solutions that align with business goals and best practice.
- Produce high-quality documentation including business requirements, user stories, process maps, and technical specifications.
- Salesforce & Business Systems
- Act as a subject matter expert for Salesforce and related business systems.
- Support the integration and migration of Salesforce systems across the organisation.
- Work closely with technical teams on system configuration, integrations, and process improvements.
- Build knowledge across our wider systems landscape, including ERP platforms, integrations, and strategic business applications.
- Process Improvement & Workflow Design
- Analyse, map, and document existing business processes to identify inefficiencies and opportunities for improvement.
- Design and implement workflows that streamline operations and improve user experience.
- Facilitate workshops and discovery sessions to capture current and future-state processes.
- Support continuous improvement initiatives through data-driven recommendations.
- Stakeholder Engagement
- Develop strong relationships with stakeholders across technical and non-technical teams.
- Facilitate requirements gathering workshops and solution design discussions.
- Act as the key liaison between business users and technical delivery teams.
- Communicate complex technical concepts in a clear and accessible way.
- Project Delivery
- Support or lead business systems projects from discovery through to implementation.
- Contribute to project planning, prioritisation, testing, and deployment activities.
- Identify risks, dependencies, and issues, ensuring appropriate mitigation plans are in place.
- Support user acceptance testing and change management activities.
What We're Looking For
- Proven experience as a Business Analyst, Business Systems Analyst, or Technical Business Analyst.
- Strong hands-on experience working with Salesforce in a business-facing environment.
- Experience gathering requirements, facilitating workshops, and translating business needs into system solutions.
- Strong process mapping and workflow design experience using tools such as Visio or Lucidchart.
- Excellent analytical and problem-solving skills with the ability to turn data into actionable insights.
- Outstanding stakeholder management and communication skills.
- Experience working within Agile delivery environments.
- Ability to manage multiple priorities and work effectively across cross-functional teams.
Why You’ll Love Working Here
- Impact: Your work will influence millions globally.
- Growth: Continuous learning and career development opportunities.
- Belonging: A culture that celebrates diversity and empowers every individual.
Ready to Apply?
Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.
What to expect from our hiring process
Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:
- Application review — we assess your experience and potential
- Initial call — a short conversation to learn about you and share more about the role
- Skills assessment — tailored to the position, e.g. case study, coding challenge or portfolio review
- Final interview — meet the team and explore how you'll make an IMPACT at IRIS
We'll always walk you through the specific stages at the start of the process so you can prepare with confidence. If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.
Salesforce Business Analyst employer: IRIS
IRIS Software Group is an exceptional employer, recognised as a Great Place to Work® for our dedication to employee well-being, inclusion, and professional development. As a Migration Consultant, you'll be part of a dynamic team driving significant cloud transformation in the education sector, with ample opportunities for career growth and the chance to make a meaningful impact on customer success. Our collaborative work culture fosters innovation and celebrates diversity, making it an ideal environment for those passionate about education payroll and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Business Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like IRIS!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Salesforce Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at IRIS, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at IRIS
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with IRIS’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
