IRIS Software Group in Manchester (hybrid) is seeking a Customer Renewals Associate to own a portfolio of SMB to mid-market customers, guiding them through the renewal process and delivering a seamless experience.
You'll manage renewals from start to finish, engage with customers by phone and email, and collaborate with Customer Success and Sales to protect recurring revenue and demonstrate value.
The role offers a competitive salary with commission and development opportunities.
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Renewals & Customer Success Specialist in Manchester employer: IRIS
IRIS Software Group is an exceptional employer, recognised as a Great Place to Work® for our dedication to employee well-being, inclusion, and professional development. As a Migration Consultant, you'll be part of a dynamic team driving significant cloud transformation in the education sector, with ample opportunities for career growth and the chance to make a meaningful impact on customer success. Our collaborative work culture fosters innovation and celebrates diversity, making it an ideal environment for those passionate about education payroll and technology.
