IRIS Software Group in the UK is hiring a Performance Lead for Customer Success & Renewals. This hands-on coaching role helps teams move from reactive ticket handling to proactive, value-led conversations, focusing on adoption, retention and renewal outcomes.
You’ll collaborate with Customer Success Managers, Renewals Specialists, and leaders, delivering practical coaching plans, playbooks, and feedback loops to build consistent behaviours on the office floor.
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Performance Coach for Customer Success & Renewals in Manchester employer: IRIS
IRIS Software Group is an exceptional employer, recognised as a Great Place to Work® for our dedication to employee well-being, inclusion, and professional development. As a Migration Consultant, you'll be part of a dynamic team driving significant cloud transformation in the education sector, with ample opportunities for career growth and the chance to make a meaningful impact on customer success. Our collaborative work culture fosters innovation and celebrates diversity, making it an ideal environment for those passionate about education payroll and technology.
