IRIS Software Group in Manchester is seeking a Performance Lead - Customer Success & Renewals to elevate our teams from ticket-based support to proactive, outcome-driven customer conversations. This hands-on coaching role partners with managers and Learning & Development to translate performance data into practical action.
You won’t manage the team directly; instead you’ll model best practices, reinforce consistent coaching, and help staff build confidence, adoption, and renewal outcomes
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Customer Success Enablement Coach in Manchester employer: IRIS
IRIS Software Group is an exceptional employer, recognised as a Great Place to Work® for our dedication to employee well-being, inclusion, and professional development. As a Migration Consultant, you'll be part of a dynamic team driving significant cloud transformation in the education sector, with ample opportunities for career growth and the chance to make a meaningful impact on customer success. Our collaborative work culture fosters innovation and celebrates diversity, making it an ideal environment for those passionate about education payroll and technology.
