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For Companies At a Glance
- Tasks: Lead a team delivering top-notch payroll services to diverse clients.
- Company: Join IRIS, a leading payroll provider with an award-winning culture.
- Benefits: Enjoy flexible working, competitive salary, and career development opportunities.
- Why this job: Shape the future of payroll while making a real impact on client satisfaction.
- Qualifications: 3-5 years in payroll processing and strong leadership skills required.
- Other info: Be part of a dynamic team in a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Join one of the UK’s leading payroll providers and help shape the future of payroll delivery. At IRIS, we power over 50,000 UK businesses, process payroll for 18% of the UK workforce, and support 4 million parents through our education platforms. As one of the UK’s largest privately held software companies, we’re trusted by organisations of all sizes to get mission-critical tasks right first time, every time. We’ve been named a Great Place to Work, one of the UK’s Best Workplaces for Women, and we’re proud of our award-winning culture that values innovation, flexibility, and people.
The Role
We’re looking for a Client Payroll Team Lead to join our growing Fully Managed Payroll division. In this role, you’ll lead a team of Payroll Executives delivering outsourced payroll services to a diverse client base. You’ll be responsible for ensuring smooth operations, high-quality standards, and outstanding customer satisfaction.
- Lead, coach, and develop a team of Payroll Executives.
- Oversee the accurate and timely processing of client payrolls.
- Act as the first point of escalation for client queries and service issues.
- Ensure service levels, KPIs, and BACS deadlines are consistently met.
- Collaborate with Account Managers to ensure smooth client experiences.
- Drive a culture of continuous improvement and operational excellence.
- Monitor capacity planning and team performance data.
- Stay up to date with payroll legislation and software updates.
What You’ll Bring
- 3–5 years’ experience in end-to-end payroll processing.
- Strong knowledge of PAYE, auto-enrolment, and UK payroll legislation.
- Previous leadership or team management experience.
- Excellent communication, organisational, and customer service skills.
- Proficiency in Excel, Outlook, and payroll software platforms.
- CIPP qualification (preferred, but not essential).
If you’re passionate about payroll, customer success, and leading great teams we would love to hear from you. Apply today and help IRIS continue to deliver mission-critical services for thousands of UK organisations.
Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Payroll Team Lead (Education) in Leeds employer: Iris
Contact Detail:
Iris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Team Lead (Education) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching IRIS and understanding their values and culture. Tailor your responses to show how your experience aligns with their mission of delivering outstanding payroll services. We want to see your passion shine through!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your leadership experience and payroll knowledge. This will help you articulate your skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Payroll Team Lead (Education) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Payroll Team Lead. Highlight your experience in payroll processing and any leadership roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for payroll and customer success, and explain why you’d be a great fit for our team. Let us know how you can help shape the future of payroll delivery at IRIS.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you’ve improved processes or led successful projects in your previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Iris
✨Know Your Payroll Stuff
Make sure you brush up on your knowledge of PAYE, auto-enrolment, and UK payroll legislation. Being able to discuss these topics confidently will show that you’re not just familiar with the basics but also understand the nuances of payroll processing.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or coached others in the past. Highlight specific situations where you improved team performance or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Prepare for Client Scenarios
Think about potential client queries or service issues that could arise and how you would handle them. Practising responses to these scenarios can help you articulate your problem-solving skills and customer service approach during the interview.
✨Stay Current with Industry Trends
Keep yourself updated on the latest payroll software updates and industry trends. Mentioning recent changes or innovations in payroll during your interview can set you apart as someone who is proactive and genuinely interested in the field.
