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- Tasks: Manage international payroll processes and build strong client relationships.
- Company: Join IRIS FMP International, a leader in global payroll solutions.
- Benefits: Competitive salary, bonus potential, remote work, and professional growth opportunities.
- Other info: Enjoy a supportive team culture with clear structure and stability.
- Why this job: Make a real impact by ensuring businesses pay their people accurately and on time.
- Qualifications: Strong customer service skills and experience in payroll or operations.
The predicted salary is between 35000 - 45000 £ per year.
At IRIS FMP International, part of the IRIS Software Group, we help businesses pay their people across the world - accurately, on time, and in full compliance with local laws. Our International Operations team manages payroll delivery in multiple countries, working closely with clients and in-country payroll partners to make sure everything runs exactly as it should. We're organised, precise, and great at building strong, long-term relationships.
Our team sits at the heart of international payroll delivery for IRIS. We connect clients with our network of in-country partners - coordinating data, managing timelines, and ensuring every step of the process happens on schedule. Each Advisor looks after a small group of key clients (typically 5-10) covering 10-15 country payrolls across the UK and continental Europe. It's a role that blends structure, service, and partnership - giving you the chance to build trusted professional relationships (and often genuine friendships) with the clients who rely on you.
What Will You Be Doing?
- Manage the end-to-end payroll process for your portfolio of international clients
- Coordinate the flow of data between clients and payroll partners, ensuring accuracy and timeliness
- Act as the main client contact - answering questions, resolving issues, and keeping everyone informed
- Track key deadlines and make sure every payroll cycle stays on schedule
- Support audits and maintain accurate documentation for compliance
- Monitor KPIs / SLAs and report performance clearly
- Review and improve internal processes to make life easier for clients and colleagues
- Check in regularly with clients to plan ahead and strengthen relationships
This is a well-structured, stable role - typically busier towards month-end, with quieter periods at the start of each month for client check-ins and forward planning.
What Are We Looking For?
- Excellent customer service and relationship-building skills - you'll be the trusted point of contact for some of our largest global clients
- Confident managing multiple deadlines and stakeholders across different time zones
- Highly organised with strong attention to detail
- Proactive, calm under pressure, and able to prioritise effectively
- Fluent in English; an additional European language such as French, Spanish, or Italian would be a real plus
- Confident using Microsoft Excel and Office 365
- Previous experience in a client-facing payroll, operations, or service environment
- Experience working with international or multi-country payrolls would be advantageous, especially if you've coordinated between clients and in-country partners to deliver accurate, compliant results
What Can IRIS Offer You?
- The opportunity to manage global client relationships and oversee payrolls across multiple countries
- A supportive, friendly, and collaborative team culture
- Clear structure and stability - predictable monthly cycles and long-term client partnerships
- Remote working anywhere in the UK
- Professional development within a respected global payroll brand
- The satisfaction of helping businesses pay their people correctly, every time
International Payroll Specialist in Glasgow employer: Iris
Contact Detail:
Iris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Payroll Specialist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the payroll industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their payroll processes and be ready to discuss how your skills can help them manage international clients effectively.
✨Tip Number 3
Showcase your relationship-building skills during interviews. Share examples of how you've successfully managed client relationships in the past, especially in a payroll or service environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace International Payroll Specialist in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Payroll Specialist role. Highlight your experience with payroll processes, client management, and any international exposure you've had. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll and how you can contribute to our team. Be sure to mention any relevant experience and how you can build strong relationships with clients.
Show Off Your Attention to Detail: In payroll, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do for our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at IRIS FMP International!
How to prepare for a job interview at Iris
✨Know Your Payroll Stuff
Make sure you brush up on international payroll processes and compliance regulations. Familiarise yourself with the specific countries you'll be dealing with, as well as any relevant laws. This will show that you're not just a candidate, but someone who understands the intricacies of the role.
✨Show Off Your Relationship-Building Skills
Since this role involves managing client relationships, think of examples from your past where you've successfully built rapport with clients or colleagues. Be ready to discuss how you handle difficult situations and maintain strong connections, especially across different time zones.
✨Be Organised and Detail-Oriented
Prepare to demonstrate your organisational skills during the interview. You might be asked how you manage multiple deadlines or track key performance indicators. Bring along examples of how you've kept projects on schedule and ensured accuracy in your work.
✨Practice Your Excel Skills
As you'll be using Microsoft Excel regularly, it’s a good idea to brush up on your skills. Be prepared to discuss how you've used Excel in previous roles, whether for data analysis, reporting, or tracking payroll information. If you can, mention any advanced functions you’re comfortable with.