IRIS Software Group is hiring a Part-time Customer Relations Executive to handle customer queries, complaints and escalations, guiding cases through resolution. This hybrid role supports customers in a multi-channel environment and coordinates with internal teams to maintain service levels.
You will build customer relationships, manage challenging conversations and drive improvements, with a focus on delivering excellent service.
Hybrid Part-Time Customer Relations Executive in Wigan employer: IRIS Software Group
Join a dynamic and innovative team as a Technical Business Systems Analyst, where your expertise in Salesforce and business analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities to influence key business transformation initiatives while working in a customer-focused environment. Located in a vibrant area, we provide a supportive atmosphere that encourages continuous improvement and professional development, making it an excellent place for those seeking meaningful and rewarding employment.