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For Companies At a Glance
- Tasks: Lead product operations to optimise strategy execution and enhance team effectiveness.
- Company: Join IRIS Software Group, a top UK software provider transforming business processes.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact by driving operational excellence in innovative product management.
- Qualifications: 10+ years in product management with proven leadership in operational excellence.
- Other info: Collaborative culture focused on continuous improvement and cutting-edge solutions.
The predicted salary is between 72000 - 108000 £ per year.
Job Description
About IRIS
IRIS Software Group is a leading global provider of mission critical software and services, and one of the UK’s largest privately held software companies. IRIS provides software solutions and services for finance, HR and payroll teams, educational organisations, and accountancy firms that improves efficiency and productivity, taking the pain out of processes and letting professionals focus on the work they love.
Our operational software is the invisible, but essential, beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance, to boosting engagement with stakeholders, to enhancing productivity. It’s vital these mission critical functions work first time, every time.
The Role & Purpose
We are seeking an exceptional VP, Product Operations to serve as the operational excellence leader for product managers across IRIS's strategic product portfolio. This role focuses on optimising how product teams execute strategy through scalable frameworks, processes, and AI-enhanced operational solutions. You will build and lead a high-performing enablement organization that maximizes the effectiveness of product teams in delivering on strategic objectives set by product leadership.
The Role in Detail :
Operational Excellence Leadership
- Optimise product management execution by implementing industry best practices, operational frameworks, and team effectiveness solutions
- Drive operational efficiency through AI-enhanced workflows for market research, feedback analysis, performance measurement, and decision support
- Establish operational standards and methodologies that enable consistent product management excellence across regions and teams
- Build measurement systems to track and improve product team productivity, velocity, and operational effectiveness
- Lead tool evaluation and implementation focused on enabling faster, more informed product decision-making
Team Development & Enablement
- Build and lead the product operations organisation including training programs, coaching frameworks, and continuous development initiatives
- Design and deliver onboarding programs for new product managers and cross-functional team members
- Create skill development pathways and competency frameworks tailored to IRIS's operational requirements
- Implement performance measurement systems that provide actionable insights for product team improvement
- Facilitate knowledge sharing and best practice dissemination across product teams
Partnership with Engineering Operations
- Partner with Engineering Operations leadership to create seamless product development execution through shared operational accountability
- Collaborate on tooling and infrastructure that impacts product team productivity and cross-functional workflow efficiency
- Co-execute quarterly planning processes ensuring operational readiness and cross-functional coordination
- Drive joint operational problem-solving on process inefficiencies, bottlenecks, and execution challenges
- Present integrated operational metrics on product-engineering team effectiveness and productivity improvements
Process & System Optimisation
- Design and maintain product management processes including planning, prioritization, discovery, and delivery workflows
- Implement governance frameworks that ensure compliance, quality, and operational consistency
- Optimise cross-functional collaboration through improved handoffs, communication protocols, and shared tooling
- Lead continuous improvement initiatives based on team feedback, performance data, and operational metrics
- Manage vendor relationships for product management tools, platforms, and operational systems
Performance & Analytics
- Develop operational dashboards providing visibility into product team health, productivity, and delivery metrics
- Conduct regular operational reviews with product teams to identify improvement opportunities
- Track and report on operational KPIs including cycle times, process efficiency, and team satisfaction metrics
- Lead post-mortem and retrospective processes to capture learnings and drive operational improvements
- Provide data-driven recommendations for operational optimization and resource allocation
Requirements
Operational Leadership Experience
- 10+ years of product management or operations experience with at least 5 years leading operational excellence initiatives across product organizations
- Proven track record in process optimisation and operational transformation within B2B SaaS environments
- Deep expertise in product management frameworks including agile methodologies, discovery processes, and delivery optimization
- Experience managing operational initiatives affecting 50+ people across multiple teams and geographic regions
- Organisational design experience including team structure optimisation, role definition, and capability assessment across scaling product organizations
Technical & Analytical Skills
- Strong technical acumen for evaluating and implementing product management tools, platforms, and AI-enabled solutions
- Data-driven approach with experience building operational metrics, dashboards, and performance measurement systems
- Process design expertise with ability to translate operational challenges into scalable, repeatable solutions
- Experience with cross-functional operations particularly product-engineering collaboration and workflow optimization
Leadership & Partnership Skills
- Demonstrated success in collaborative partnerships with Engineering and cross-functional leadership teams
- Proven ability to influence without authority across Product Management, Engineering, and cross-functional teams
- Strong change management capabilities with experience leading operational transformation initiatives
- Excellent communication skills for training, coaching, and presenting operational insights to senior stakeholders
VP, Product Operations employer: IRIS Software Group
Contact Detail:
IRIS Software Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP, Product Operations
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those at IRIS or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into IRIS's products and services. Show us you understand how our operational software makes a difference. Tailor your examples to highlight your experience in optimising product management and driving operational excellence.
✨Tip Number 3
Don’t just talk about your achievements; quantify them! Use metrics to showcase how you've improved processes or led teams to success. Numbers speak louder than words, especially when it comes to operational effectiveness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in being part of the IRIS team. Let’s make it happen!
We think you need these skills to ace VP, Product Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of VP, Product Operations. Highlight your experience in product management and operational excellence, especially in B2B SaaS environments. We want to see how your skills align with our mission at IRIS!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about operational leadership and how you can drive efficiency and productivity. Be sure to mention any specific frameworks or methodologies you've successfully implemented.
Showcase Your Achievements: Quantify your successes! Whether it's improving team productivity or implementing new tools, we love numbers. Share metrics that demonstrate your impact in previous roles, especially those that relate to product management and operational transformation.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you're keen on joining our team at IRIS!
How to prepare for a job interview at IRIS Software Group
✨Know Your Product Management Frameworks
Make sure you brush up on your knowledge of product management frameworks, especially agile methodologies. Be ready to discuss how you've implemented these in past roles and how they can be applied at IRIS to optimise product operations.
✨Showcase Your Operational Excellence Experience
Prepare specific examples of how you've led operational excellence initiatives in previous positions. Highlight your successes in process optimisation and transformation, particularly in B2B SaaS environments, as this will resonate well with the interviewers.
✨Demonstrate Data-Driven Decision Making
Be ready to talk about how you've used data to drive decisions in your past roles. Discuss any experience you have with building operational metrics and dashboards, as this is crucial for the VP role at IRIS.
✨Collaborate and Communicate Effectively
Since the role involves cross-functional collaboration, prepare to discuss how you've successfully partnered with engineering teams or other departments. Share examples of how you've improved communication protocols and handoffs to enhance workflow efficiency.