At a Glance
- Tasks: Support daily office operations and help create a productive work environment.
- Company: Join a friendly team at a dynamic organisation focused on growth.
- Benefits: Gain hands-on experience, training, and opportunities for career progression.
- Other info: Flexible entry point into a professional career with supportive colleagues.
- Why this job: Make a real impact from day one while learning essential workplace skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 22000 - 26000 £ per year.
A great first step into a professional career. This is an opportunity to start your career in a role that really matters. We’re hiring a Facilities Associate to join our Facilities team. This role is designed for someone at the start of their career who wants to learn how a business operates day-to-day, build confidence in a professional environment, and develop practical skills that can open doors across Operations, Workplace Management, and Health & Safety.
This is a 100% office-based role, where you’ll be working on-site every day as part of a hands-on team that keeps our workplaces running smoothly. You don’t need previous Facilities experience. You’ll be supported, trained, and guided - what matters most is your attitude, reliability, and willingness to learn.
Why This Role Matters
Facilities plays a vital role in keeping the business running smoothly. The team sits at the heart of the organisation, supporting every department by making sure our offices are:
- Safe and compliant
- Clean, organised, and ready to use
- Fully operational for teams and visitors
- Supported by reliable services and suppliers
Because this is an on-site role, you’ll see the impact of your work in real time - helping create an environment where people can do their best work every day. When this works well, people can focus on their jobs, collaborate effectively, and deliver great outcomes for our customers. Your work will directly improve the day-to-day experience of colleagues across the business - even from your first day.
Why This Role Is a Brilliant Place to Start
Every small task makes a difference. Every well-prepared space supports someone’s work. In this role, you’ll be physically present in the office, helping keep everything running - setting up spaces, supporting day-to-day operations, and making sure everything is where it should be. You’ll learn how a workplace functions, how different teams rely on each other, and how your contribution supports the wider business.
It’s a role where you can:
- Build confidence quickly
- Learn practical, transferable skills
- See the impact of your work every day
Many people use this type of role as a starting point to move into Facilities, Operations, or other business areas over time.
About the Team You'll Join
You’ll join a friendly and supportive Facilities team of five people. The team is known for:
- Helping each other and sharing knowledge
- Taking time to explain how things work
- Supporting new starters as they learn
- Creating a positive and well-run working environment
You’ll also work with teams across the business - giving you great exposure early in your career. This team plays an important role in the business and offers a strong foundation for future progression.
What You'll Be Doing
With training and support, you’ll gradually take ownership of your responsibilities, including:
- Helping keep office spaces clean, organised, and ready for use
- Setting up meeting rooms for teams and visitors
- Supporting basic maintenance tasks and reporting any issues
- Managing access passes for staff, visitors, and contractors
- Booking maintenance requests using simple systems
- Working with cleaning and maintenance providers to ensure standards are met
- Supporting health & safety activities and keeping records up to date
- Helping with office events and general day-to-day tasks
- Providing occasional reception cover when needed
You may also travel between nearby office locations from time to time, depending on business needs. You’ll never be expected to know everything straight away - learning and asking questions is encouraged.
What We’re Looking For
This role is open to people at the start of their career, and we’re deliberately flexible on background. You could be a great fit if you:
- Are leaving education or looking for your first office-based role
- Are happy working on-site in an office environment full-time
- Have some experience of helping people - this could be retail, hospitality, part-time work, or volunteering
- Take pride in doing tasks properly and keeping things organised
- Are reliable and happy to take responsibility
- Communicate clearly and respectfully with others
- Enjoy being part of a team and supporting shared goals
- Are willing to learn and try new things
You don’t need previous Facilities experience. A degree is welcome but not essential. What matters most is your attitude - being dependable, proactive, and open to learning.
What You’ll Gain
A clear and supportive entry point into a professional role. Practical, hands-on experience in workplace operations. Confidence working in an office environment. Training and support from experienced colleagues. Exposure to different teams across the business. Opportunities to grow and progress over time.
Our Application Process
We keep things simple, supportive, and transparent.
- Apply online: Submit your CV and answer a few short questions so we can learn more about you.
- Online Assessments: You’ll complete a few short, fair assessments to help us learn how you think and work.
- Follow-Up Interview: Choose the format that works best for you: AI Interview (recommended): A short, on-demand video interview (around 15 minutes), completed at a time that suits you. Live Interview: A short Microsoft Teams call with one of our recruiters. After this, you’ll have a relaxed check-in with a Talent Partner. This isn’t another interview - it’s a chance to ask questions, learn more about the role, and understand what it’s like to build a career here.
- Group Assessment (Slough / Heathrow Approach office – date 13 May 2026): A friendly, in-person group session focused on teamwork and collaboration. No preparation needed - just bring your enthusiasm.
If you’re looking for a meaningful first step, real responsibility, and a role where you can learn by being hands-on every day, this could be the start of something special.
Office Support in Reading employer: IRIS Software Group
Contact Detail:
IRIS Software Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Support in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you connect with the team during your chat and show that you’re genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. This will help you get comfortable talking about your experiences and how they relate to the role. Plus, it’s a great way to boost your confidence before the real deal!
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences where you’ve demonstrated reliability, teamwork, or problem-solving. These stories can really make you stand out and show that you’re ready to take on the responsibilities of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re enthusiastic about the role and keeps you fresh in their minds!
We think you need these skills to ace Office Support in Reading
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm and willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s from part-time jobs or volunteering. We’re looking for reliability and a positive attitude, so emphasise those qualities!
Keep It Clear and Concise: We appreciate straightforward applications. Stick to the point and make sure your answers are easy to read. This shows us that you can communicate clearly, which is super important in our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity right from the start.
How to prepare for a job interview at IRIS Software Group
✨Know the Role Inside Out
Before your interview, make sure you understand what the Facilities Associate role entails. Familiarise yourself with the key responsibilities like keeping office spaces organised and supporting health & safety activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Willingness to Learn
Since this role is perfect for someone starting their career, emphasise your eagerness to learn and grow. Share examples from your past experiences where you've taken initiative or learned new skills quickly. This will demonstrate your proactive attitude, which is exactly what they’re looking for.
✨Highlight Teamwork Skills
The Facilities team values collaboration, so be ready to discuss how you work well in a team. Think of instances where you've supported colleagues or contributed to group goals, whether in school projects, part-time jobs, or volunteer work. This will show that you can fit into their friendly and supportive environment.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the company culture aligns with your values and career aspirations.