IRIS Software Group in Manchester is seeking a passionate Customer Renewals Team Lead to coach a team of Renewals Associates and Advisors. You’ll own performance, KPIs and renewal outcomes, driving retention and recurring revenue while delivering excellent customer experiences.
You’ll lead coaching sessions, set development plans, and collaborate with Sales, Customer Success, Finance and Operations to optimize renewals and processes.
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Renewals Team Lead: Drive Retention & Revenue in Manchester employer: IRIS Software Group
Join a dynamic and innovative team as a Technical Business Systems Analyst, where your expertise in Salesforce and business analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities to influence key business transformation initiatives while working in a customer-focused environment. Located in a vibrant area, we provide a supportive atmosphere that encourages continuous improvement and professional development, making it an excellent place for those seeking meaningful and rewarding employment.
