IRIS Software Group is seeking a Performance Lead for Customer Success & Renewals to move teams from reactive ticket handling to proactive, outcome-led engagement. This hands-on coaching role focuses on building consistency, practical actions and commercial awareness across CS and Renewals.
You'll work with Customer Success Managers, Renewals Specialists, and leaders to develop coaching plans, share best practices and embed behaviours that drive adoption, retention and renewal.
#J-18808-LjbffrPerformance Coach for Customer Success & Renewals in Manchester employer: IRIS Software Group
IRIS Software Group is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture where your contributions directly impact client success. Located in a vibrant area, we provide competitive benefits and a supportive environment that fosters innovation and teamwork, making it an ideal place for professionals looking to make a meaningful difference in customer relationships.
