At a Glance
- Tasks: Coach teams to enhance customer engagement and performance through direct support and feedback.
- Company: Join IRIS Software Group, a leader in customer success and renewals.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role in Manchester with a focus on data-driven insights.
- Why this job: Make a real impact by fostering a proactive customer-focused culture.
- Qualifications: Experience in Customer Success or Account Management with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
IRIS Software Group is seeking a Customer Success & Renewals Performance Coach in Manchester.
In this hands-on role, you'll coach teams to shift from reactive to proactive customer engagements, enhancing their performance through direct support and feedback.
The ideal candidate will have experience in Customer Success or Account Management, strong communication skills, and the ability to guide teams using data insights.
This role is pivotal in fostering a commercially confident and customer-outcomes-oriented culture.
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We think you need these skills to ace Outcomes-Driven CS & Renewals Coach in Manchester
Coaching Skills
Customer Success
Account Management
Communication Skills
Data Insights
Performance Enhancement
Proactive Engagement
