At a Glance
- Tasks: Coach Customer Success Managers and Renewals Specialists to enhance customer engagement.
- Company: Join IRIS Software Group, a leader in customer success solutions.
- Benefits: Enjoy a competitive salary, flexible working options, and professional growth opportunities.
- Other info: Dynamic role focused on proactive coaching without direct management responsibilities.
- Why this job: Make a real difference by empowering teams to excel in customer success.
- Qualifications: Experience in Customer Success or Account Management with data-driven coaching skills.
The predicted salary is between 35000 - 45000 £ per year.
IRIS Software Group in Manchester seeks a Customer Success & Renewals Performance Coach to guide Customer Success Managers and Renewals Specialists.
Your role will focus on enhancing customer conversations, improving team confidence, and ensuring effective customer engagement.
The ideal candidate possesses relevant experience in Customer Success or Account Management and is comfortable using performance data to provide actionable feedback.
The position emphasizes proactive, outcome-driven coaching without direct line management responsibilities.
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We think you need these skills to ace Outcome-Driven Customer Success & Renewals Performance Coach in Manchester
Customer Success
Account Management
Coaching Skills
Performance Data Analysis
Effective Communication
Team Building
Customer Engagement
