IRIS Software Group is seeking a Customer Renewals Associate to manage a portfolio of SMB to mid-market customers through the renewal journey and protect recurring revenue. You will nurture relationships by phone and email, ensuring customers continue to receive value from their partnership with IRIS.
Own renewals end-to-end, present quotations, monitor dates, and flag risks early. Collaborate with Customer Success and Sales to deliver the best possible customer experience, while maintaining
Customer Renewals Specialist in Manchester employer: IRIS Software Group
Join a dynamic and innovative team as a Technical Business Systems Analyst, where your expertise in Salesforce and business analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities to influence key business transformation initiatives while working in a customer-focused environment. Located in a vibrant area, we provide a supportive atmosphere that encourages continuous improvement and professional development, making it an excellent place for those seeking meaningful and rewarding employment.