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For Companies At a Glance
- Tasks: Lead a team delivering top-notch payroll services to education clients.
- Company: Join IRIS, a leading payroll provider with an award-winning culture.
- Benefits: Enjoy flexible working, competitive salary, and a supportive environment.
- Why this job: Make a real impact in payroll while developing your leadership skills.
- Qualifications: 3-5 years in payroll processing and strong communication skills required.
- Other info: Be part of a dynamic team focused on continuous improvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join one of the UK's leading payroll providers and help shape the future of payroll delivery. At IRIS, we power over 50,000 UK businesses, process payroll for 18% of the UK workforce, and support 4 million parents through our education platforms. As one of the UK's largest privately held software companies, we're trusted by organisations of all sizes to get missionâcritical tasks right first time, every time. We've been named a Great Place to Work, one of the UK's Best Workplaces for Women, and we're proud of our awardâwinning culture that values innovation, flexibility, and people.
The Role
We're looking for a Client Payroll Team Lead to join our growing Fully Managed Payroll division within our education group. In this role, you'll lead a team of Payroll Executives delivering outsourced payroll services to a diverse client base. You'll be responsible for ensuring smooth operations, highâquality standards, and outstanding customer satisfaction.
What you will be doing:
- Lead, coach, and develop a team of Payroll Executives focused on our Education customers.
- Oversee the accurate and timely processing of client payrolls.
- Act as the first point of escalation for client queries and service issues.
- Ensure service levels, KPIs, and BACS deadlines are consistently met.
- Collaborate with Account Managers to ensure smooth client experiences.
- Drive a culture of continuous improvement and operational excellence.
- Monitor capacity planning and team performance data.
- Stay up to date with payroll legislation and software updates.
What You'll Bring:
- 3â5 years' experience in end-to-end payroll processing.
- Strong knowledge of PAYE, auto-enrolment, and UK payroll legislation.
- Education sector knowledge is highly advantageous.
- Previous leadership or team management experience.
- Excellent communication, organisational, and customer service skills.
- Proficiency in Excel, Outlook, and payroll software platforms.
- CIPP qualification (preferred, but not essential).
If you're passionate about payroll, customer success, and leading great teams we would love to hear from you! Apply today and help IRIS continue to deliver missionâcritical services for thousands of UK organisations.
Payroll Team Lead (Education) in London employer: IRIS Software Group
Contact Detail:
IRIS Software Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Payroll Team Lead (Education) in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and education sectors. We all know that sometimes itâs not just what you know, but who you know. Attend industry events or webinars to meet potential employers and make a lasting impression.
â¨Tip Number 2
Prepare for interviews by researching IRIS and its culture. Understand their values around innovation and customer satisfaction. We want you to show how your experience aligns with their mission and how you can contribute to their award-winning culture.
â¨Tip Number 3
Practice your leadership stories! As a Payroll Team Lead, youâll need to demonstrate your ability to coach and develop a team. We suggest preparing examples of how you've successfully led teams in the past, focusing on outcomes and improvements.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Letâs get you on board!
We think you need these skills to ace Payroll Team Lead (Education) in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Payroll Team Lead role. Highlight your experience in payroll processing and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll and how you can contribute to our team. Be sure to mention your experience in the education sector if you have it.
Showcase Your Achievements: Donât just list your responsibilities; showcase your achievements! Whether it's improving processes or leading a successful project, we love to see how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donât miss out on any important updates from us!
How to prepare for a job interview at IRIS Software Group
â¨Know Your Payroll Stuff
Make sure you brush up on your knowledge of PAYE, auto-enrolment, and UK payroll legislation. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also understand the nuances that come with managing payroll in the education sector.
â¨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or coached others in the past. Highlight specific situations where you improved team performance or resolved conflicts, as this will demonstrate your capability to lead effectively.
â¨Prepare for Client Scenarios
Think about potential client queries or service issues that could arise in the role. Prepare responses that showcase your problem-solving skills and customer service approach. This will help you illustrate how you would handle real-life situations in the job.
â¨Emphasise Continuous Improvement
IRIS values innovation and operational excellence, so come ready to discuss how you've driven improvements in previous roles. Share any initiatives you've led that enhanced processes or increased efficiency, as this aligns perfectly with their culture of continuous improvement.
