At a Glance
- Tasks: Support schools in onboarding and using a leading school operations platform.
- Company: Join the friendly team at IRIS Software Group, focused on education technology.
- Benefits: Full training, career progression opportunities, and a supportive work environment.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in schools by helping them use essential software effectively.
- Qualifications: No prior experience needed; just a positive attitude and willingness to learn.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an enthusiastic, organised person to join our Professional Services team as an Implementation Consultant Associate. You don’t need previous experience in software implementation – just a positive attitude, a willingness to learn, and confidence working with people. In this role you’ll help schools and trusts get started with Every, one of the UK’s leading school operations platforms. You’ll learn how the software works, support customers through set‑up and onboarding, and help school staff feel confident using the system. It’s a great opportunity for someone at the start of their career who enjoys problem‑solving, organising tasks, and explaining things clearly to others.
Every is a cloud‑based platform used by schools and multi‑academy trusts to manage essential day‑to‑day operations. It helps education teams stay compliant, organised, efficient, and safe. Schools rely on Every for:
- Premises and compliance tasks (maintenance checks, health & safety)
- Workflow management (requests, approvals, reminders)
- Reporting and insights for school leaders
You’ll play a key part in helping customers understand and use these tools from day one.
Why This Role Matters
The onboarding experience shapes how schools feel about the software. When the set‑up goes smoothly:
- staff adopt the system faster
- important processes become easier
- schools stay compliant
- confidence in the software grows
Your support helps schools run safely and efficiently – and makes a real difference to their daily workload.
About the Team You’ll Join
You’ll join our Professional Services team in the Education Division – around ten friendly and experienced colleagues who support each other every day. They’ll help you learn the products, build your skills, and grow your confidence as you take on more responsibility.
What You’ll Be Doing
You’ll develop skills in software onboarding, training, and project coordination. Day to day you will:
- Support customers through the early stages of their onboarding
- Help configure the Every system with guidance and training
- Deliver simple online training sessions for school staff
- Keep projects organised, clear and well communicated
- Work with business managers, senior leaders and administrators in schools
- Answer questions and help customers get the most from the software
- Collaborate with internal teams to solve problems and improve processes
- Make sure projects are completed smoothly or handed over correctly
What We’re Looking For
You don’t need previous implementation experience. Training will be provided. We’re looking for someone who brings the right attitude, behaviours and potential. You’ll be a great fit if you:
- Enjoy helping people and explaining things in a clear, simple way
- Are confident using technology and keen to learn new systems
- Can stay organised and manage several tasks at once
- Communicate clearly, professionally and positively
- Feel comfortable speaking with a variety of people
- Are willing to learn, ask questions and try new things
- Take pride in delivering good support and great service
Helpful, but not essential:
- Experience using Excel (sorting, filtering, basic formulas)
- Any exposure to customer service, training, education, admin or software
- Experience coordinating tasks or small projects
If you don’t tick every box, that’s absolutely fine – we’re looking for potential and enthusiasm.
What You’ll Gain
A supportive entry point into a career in software, education technology or customer success. Full training on the Every platform and wider IRIS tools. Experience working with a range of schools and trusts. Opportunities to progress into implementation, training, customer success or specialist roles. A team that values collaboration, learning and shared success.
Our Application Process
We like to keep things simple, transparent and fair: Send your CV and a few details. No long forms. A chat with our Talent team. Two short assessments: CCAT (15‑minute timed test). Interview with our Professional Services team (MS Teams) Meet members of our Professional Services team and discuss your experience, approach and fit.
If you enjoy working with people, are comfortable with technology, and want to start a career helping schools use software that makes their working lives easier, we’d love to hear from you.
Junior Software Implementation & Training Specialist in Leeds employer: IRIS Software Group
IRIS Software Group is an excellent employer for those starting their careers, particularly in the Junior Software Implementation & Training Specialist role. With a supportive work culture that prioritises collaboration and learning, employees benefit from comprehensive training on the Every platform and opportunities for career progression within the education technology sector. Located in Leeds, the company fosters a positive environment where team members are encouraged to grow their skills while making a meaningful impact on schools and trusts across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Software Implementation & Training Specialist in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the education tech space, especially those who work at IRIS Software Group. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for your interview by practising common questions related to software implementation and customer support. Think about how you can showcase your problem-solving skills and your ability to explain things clearly – that’s key for this role!
✨Tip Number 3
Show off your enthusiasm! During interviews or chats, let your passion for helping schools and using technology shine through. Share any relevant experiences, even if they’re not directly related to software – it all counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the world of software implementation.
We think you need these skills to ace Junior Software Implementation & Training Specialist in Leeds
Some tips for your application 🫡
Craft a Clear CV:Make sure your CV is easy to read and highlights your relevant skills. We want to see your enthusiasm and potential, so don’t be shy about showcasing any experience you have in helping others or using technology.
Tailor Your Cover Letter:Use your cover letter to express why you’re excited about this role. Mention how your positive attitude and willingness to learn make you a great fit for our team. We love seeing genuine interest!
Showcase Your Communication Skills:Since this role involves working with various people, highlight any experiences where you’ve successfully communicated or explained things clearly. We value clear communication, so let that shine through in your application.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s straightforward and helps us keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IRIS Software Group
✨Know the Product Inside Out
Before your interview, take some time to familiarise yourself with Every, the software you'll be working with. Understand its key features and how it helps schools manage their operations. This will not only show your enthusiasm but also help you answer questions about how you can support customers effectively.
✨Showcase Your People Skills
Since this role involves a lot of interaction with school staff, be prepared to demonstrate your communication skills. Think of examples where you've explained complex information clearly or helped someone solve a problem. This will highlight your ability to support customers during onboarding.
✨Emphasise Your Organisational Skills
The job requires managing multiple tasks and projects simultaneously. Share specific instances from your past experiences where you successfully organised tasks or coordinated projects. This will reassure the interviewers that you can handle the responsibilities of the role.
✨Be Ready to Learn
Since previous experience isn't necessary, focus on your willingness to learn and adapt. Prepare to discuss how you approach new challenges and what steps you take to ensure you understand new systems or processes. This attitude is exactly what they’re looking for!
