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- Tasks: Manage international payroll processes and build strong client relationships.
- Company: Join IRIS FMP International, a leader in global payroll solutions.
- Benefits: Remote work, professional development, and a supportive team culture.
- Other info: Enjoy a structured role with opportunities for growth and stability.
- Why this job: Make a real impact by ensuring businesses pay their people accurately and on time.
- Qualifications: Strong customer service skills and experience in payroll or operations.
The predicted salary is between 35000 - 45000 £ per year.
At IRIS FMP International, part of the IRIS Software Group, we help businesses pay their people across the world - accurately, on time, and in full compliance with local laws. Our International Operations team manages payroll delivery in multiple countries, working closely with clients and in-country payroll partners to make sure everything runs exactly as it should. We’re organised, precise, and great at building strong, long-term relationships.
Our team sits at the heart of international payroll delivery for IRIS. We connect clients with our network of in-country partners - coordinating data, managing timelines, and ensuring every step of the process happens on schedule. Each Advisor looks after a small group of key clients (typically 5-10) covering 10–15 country payrolls across the UK and continental Europe. It’s a role that blends structure, service, and partnership - giving you the chance to build trusted professional relationships (and often genuine friendships) with the clients who rely on you.
What Will You Be Doing?
- Manage the end-to-end payroll process for your portfolio of international clients
- Coordinate the flow of data between clients and payroll partners, ensuring accuracy and timeliness
- Act as the main client contact - answering questions, resolving issues, and keeping everyone informed
- Track key deadlines and make sure every payroll cycle stays on schedule
- Support audits and maintain accurate documentation for compliance
- Monitor KPIs / SLAs and report performance clearly
- Review and improve internal processes to make life easier for clients and colleagues
- Check in regularly with clients to plan ahead and strengthen relationships
This is a well-structured, stable role - typically busier towards month-end, with quieter periods at the start of each month for client check-ins and forward planning.
What Are We Looking For?
- Excellent customer service and relationship-building skills - you’ll be the trusted point of contact for some of our largest global clients
- Confident managing multiple deadlines and stakeholders across different time zones
- Highly organised with strong attention to detail
- Proactive, calm under pressure, and able to prioritise effectively
- Fluent in English; an additional European language such as French, Spanish, or Italian would be a real plus
- Confident using Microsoft Excel and Office 365
- Previous experience in a client-facing payroll, operations, or service environment
- Experience working with international or multi-country payrolls would be advantageous, especially if you’ve coordinated between clients and in-country partners to deliver accurate, compliant results
What Can IRIS Offer You?
- The opportunity to manage global client relationships and oversee payrolls across multiple countries
- A supportive, friendly, and collaborative team culture
- Clear structure and stability - predictable monthly cycles and long-term client partnerships
- Remote working anywhere in the UK
- Professional development within a respected global payroll brand
- The satisfaction of helping businesses pay their people correctly, every time
If you’re organised, people-focused, and enjoy bringing order and clarity to complex global processes, we’d love to hear from you.
International Payroll Specialist employer: IRIS Software Group
Contact Detail:
IRIS Software Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Payroll Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and HR sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their payroll processes and be ready to discuss how your skills can enhance their operations. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about your experience with international payrolls and how you’ve built relationships with clients. A confident, concise introduction can set the tone for a great conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace International Payroll Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your customer service skills and any experience with international payroll, as these are key for us at IRIS FMP International.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the role. Share specific examples of how you've built strong client relationships and managed multiple deadlines in previous roles.
Showcase Your Organisational Skills: In your application, emphasise your ability to stay organised and manage timelines effectively. We love candidates who can juggle multiple tasks while keeping everything on track!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with IRIS FMP International.
How to prepare for a job interview at IRIS Software Group
✨Know Your Payroll Stuff
Make sure you brush up on international payroll processes and compliance laws. Familiarise yourself with the specific countries you'll be dealing with, as well as any recent changes in legislation that might affect payroll. This will show your potential employer that you're not just interested in the role, but that you’re also knowledgeable and proactive.
✨Show Off Your Relationship-Building Skills
Since this role involves managing client relationships, think of examples from your past experiences where you've successfully built rapport with clients or colleagues. Be ready to discuss how you handle difficult situations and maintain strong communication, especially across different time zones.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage multiple deadlines and keep everything on track. You could share specific tools or methods you use to stay organised, like project management software or Excel techniques. This will highlight your ability to juggle various tasks effectively, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in payroll delivery or how they measure success in client relationships. This not only demonstrates your enthusiasm but also gives you a better understanding of what’s expected.