At a Glance
- Tasks: Coach and empower colleagues to enhance customer success and renewals.
- Company: Join IRIS, a leader in smart software solutions.
- Benefits: Enjoy a competitive salary, flexible working, and growth opportunities.
- Other info: Dynamic role focused on collaboration and professional development.
- Why this job: Make a real difference by shaping the skills of your team.
- Qualifications: Experience in customer success or renewals with a passion for coaching.
The predicted salary is between 60000 - 75000 £ per year.
At IRIS, we build software that helps organisations work smarter, save time, stay compliant and achieve more.
Our Customer Success and Renewals teams play a vital role in helping customers get value from our products, build long-term partnerships and continue choosing IRIS.
We're looking for an experienced Customer Success or Renewals professional who wants to use their experience in a different way.
Rather than managing your own portfolio or leading a team, you'll spend your time helping colleagues become more confident, proactive and commercially effective.
This is a hands-on coaching role where you'll work alongside Customer Success Managers and Renewals Specialists, helping them improve customer conversations, reinforce best practice and build habits that lead to better customer outcomes.
This isn't a traditional Learning
Customer Success Manager (Coaching & Enablement) employer: IRIS Software Group
IRIS Software Group is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture where your contributions directly impact client success. Located in a vibrant area, we provide competitive benefits and a supportive environment that fosters innovation and teamwork, making it an ideal place for professionals looking to make a meaningful difference in customer relationships.
