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- Tasks: Lead content strategy and enhance user experience across IRIS products.
- Company: Join IRIS Software Group, a top UK tech company transforming operations.
- Benefits: Enjoy remote work, continuous learning, and a culture of diversity and collaboration.
- Why this job: Shape the experience of thousands while working in an award-winning environment.
- Qualifications: 5+ years in content strategy with strong UX writing skills.
- Other info: Be part of a team that values authenticity and offers clear career progression.
The predicted salary is between 28800 - 48000 £ per year.
Location: Remote / United Kingdom - Multiple offices - Manchester / Leeds / Wigan / Peterborough / Slough
Department: Product
About IRIS
IRIS Software Group is one of the UK’s leading privately held software companies, on a mission to streamline operations for businesses, schools, and organisations. We’re not just a company — we’re a transformative powerhouse providing cutting-edge software solutions and services. With our tools, you won’t just be enhancing operational compliance and efficiency; you’ll be reshaping certainty and confidence for our users in their future.
Imagine impacting over 4 million parents who use our software to connect with their children’s schools, the 18% of the UK workforce paid via an IRIS payroll solution, 50,000 SMEs harnessing our cloud bookkeeping services, and 21,000 firms relying on us for compliance. While our operational software may be the unspoken heartbeat of our clients’ businesses, you — as a member of our team — will be the lifeblood of IRIS. You’ll help businesses tackle complexity, remain compliant, and get tasks right the first time—enabling them to focus on productivity and growth.
We’re proud to be an officially certified Great Place to Work and one of the UK’s Best Workplaces for Women, reflecting our commitment to wellbeing, diversity, inclusion, trust, and reward.
Why This Role Matters
As a Senior Content Designer, you’ll play a key role in shaping how our customers experience IRIS products. You’ll ensure content isn’t just clear and consistent, but strategic — helping users get the most out of our software while aligning with business goals. You’ll collaborate with designers, engineers, and stakeholders to make complex concepts simple, meaningful, and accessible for thousands of users every day.
What You’ll Do
- Lead on content strategy and quality across your product area — driving best practices in UX writing, content design, and accessibility.
- Partner with design, product, and support teams to solve content challenges and improve the customer journey.
- Use research, analytics, and feedback to understand user needs and continuously improve content.
- Write and refine UI copy, help articles, onboarding flows, and in-app communications.
- Define tone of voice frameworks and contribute to IRIS’s wider content vision and strategy.
- Conduct reviews and share feedback to uplift the quality of content across the business.
What We’re Looking For
- 5+ years’ experience defining and delivering content strategy in a SaaS or tech environment.
- Experience managing people or projects, and leading on large-scale content initiatives.
- Skilled in data-driven, user-centred content design — familiar with tools like user journey mapping and ‘jobs to be done’.
- Strong UX writing skills with an ability to simplify complex, technical, or financial concepts.
- A collaborator and influencer — confident building relationships and aligning stakeholders.
- A growth mindset — comfortable working at pace, taking initiative, and embracing feedback.
Why You’ll Love Working Here
- Impact: Your work will shape how thousands of users experience IRIS products.
- Growth: Continuous learning, creative autonomy, and clear career progression.
- Belonging: A culture that values authenticity, diversity, and collaboration.
- Recognition: Join an award-winning organisation at the forefront of digital transformation.
Ready to Apply?
Click Apply — we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.
What to Expect
- Application Review – We’ll assess your experience and potential.
- Initial Conversation – A short call to learn more about you and share details about the role.
- Portfolio Review – Showcase your work, approach, and design thinking.
- Final Interviews – Meet the team and explore how you can make an impact.
If you need any adjustments or accommodations during the process, let us know — we’re committed to making this experience accessible for everyone.
Content Designer employer: IRIS Software Group
Contact Detail:
IRIS Software Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with current IRIS employees on LinkedIn. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your portfolio! When you get that chance for a conversation, make sure to highlight your best work. Tailor your examples to showcase how you've tackled content challenges similar to those at IRIS.
✨Tip Number 3
Prepare for the interview by understanding IRIS's products inside out. Familiarise yourself with their content strategy and think about how you can contribute to enhancing user experience. Knowledge is power!
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a quick thank-you note to express your appreciation. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Content Designer role. Highlight your experience in content strategy and UX writing, and show us how you can simplify complex concepts.
Showcase Your Work: Don’t forget to include a portfolio that demonstrates your best work! We want to see your approach to content design and how you've tackled challenges in previous projects.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your skills and experience.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you into the process!
How to prepare for a job interview at IRIS Software Group
✨Know Your Content Inside Out
Before the interview, dive deep into your portfolio and be ready to discuss your past projects. Highlight how your content strategies have improved user experiences and aligned with business goals, as this is crucial for a Content Designer role.
✨Understand IRIS's Mission
Familiarise yourself with IRIS Software Group’s mission and values. Be prepared to discuss how your skills can contribute to their goal of streamlining operations and enhancing user confidence. Showing that you resonate with their vision will set you apart.
✨Prepare for Collaboration Questions
As a Content Designer, you'll need to work closely with various teams. Think of examples where you've successfully collaborated with designers, engineers, or stakeholders. Be ready to share how you tackled content challenges together and improved the customer journey.
✨Showcase Your Data-Driven Approach
IRIS values a data-driven mindset, so come prepared with examples of how you've used research and analytics to inform your content decisions. Discuss specific tools you've used, like user journey mapping, to demonstrate your user-centred design skills.
