At a Glance
- Tasks: Support onboarding of new customers onto payroll software and manage implementation projects.
- Company: Dynamic tech company focused on customer success and innovative solutions.
- Benefits: Gain hands-on experience, training in payroll, and exposure to project management.
- Other info: Join a supportive team and learn everything you need to succeed.
- Why this job: Kick-start your career in tech with real projects and valuable skills.
- Qualifications: Recent graduate or early-career professional with strong organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
Looking to kick-start your career in tech, projects, and customer-facing roles? This is a brilliant opportunity for a graduate or early-career professional to gain hands-on experience delivering real projects, working directly with customers, and building in-demand skills in software, data, and project management. You don’t need prior experience in software implementation—we’ll teach you everything. What matters is your organisation, curiosity, and willingness to learn.
What you’ll be doing:
- Supporting the onboarding of new customers onto our payroll software, helping them get up and running successfully.
- Supporting end-to-end implementation projects from initial setup through to delivery.
- Working closely with customers to understand their requirements and guide them through the process.
- Assisting with project planning, tracking progress, and meeting deadlines.
- Setting up systems, transferring client data, and ensuring everything is accurate.
- Testing solutions and validating data to make sure it matches client requirements.
- Joining customer calls, including scoping sessions, training, and software demos.
- Creating clear documentation and supporting handovers to operational teams.
- Learning and applying payroll processes and legislation (full training provided).
What you’ll gain:
- Practical project management experience (using tools like Asana).
- Exposure to customer-facing work and stakeholder communication.
- Hands-on experience with data handling, systems, and software.
- A strong foundation in SaaS and implementation projects.
- Training in payroll, legislation, and system setup.
What we’re looking for:
- A recent graduate or someone early in their career.
- Strong organisational skills and the ability to prioritise and manage multiple tasks.
- Confident communicator, with a willingness to speak to customers.
- A keen eye for detail, especially when working with data.
- Interest in technology, systems, or how software works behind the scenes.
- A proactive mindset and eagerness to learn new skills.
Application process:
- Apply using link.
- Short introductory call with recruiter to answer any questions and learn more about yourself.
- 15 minute online assessment.
- In person day in Manchester (06/07/26).
Client Onboarding Associate (Entry Level) employer: IRIS Software Group
Join a dynamic and innovative team as a Client Onboarding Associate, where you'll be supported in your career journey with comprehensive training and hands-on experience in tech and project management. Our collaborative work culture fosters growth and encourages curiosity, making it an ideal environment for recent graduates to thrive. Located in Manchester, we offer unique opportunities to engage directly with customers while developing essential skills in software implementation and data handling.
StudySmarter Expert Advice🤫
We think this is how you could land Client Onboarding Associate (Entry Level)
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills align with the role of Client Onboarding Associate and be ready to share examples from your experiences.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Client Onboarding Associate (Entry Level)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant projects or coursework that showcase your organisational skills and curiosity—these are key for us!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with what we’re looking for. Don’t forget to mention your eagerness to learn and grow with us.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so make sure you get your main points across without fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and you’ll find all the details you need right there!
How to prepare for a job interview at IRIS Software Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of payroll software and project management. Familiarise yourself with common terms and processes, even if you haven't worked in the field before. This will show your curiosity and willingness to learn, which is exactly what they’re looking for!
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to discuss how you manage multiple tasks. Think of examples from your studies or any projects you've worked on where you had to prioritise effectively. This will demonstrate that you can handle the demands of the job right from the start.
✨Practice Your Communication
As a Client Onboarding Associate, you'll be interacting with customers regularly. Practice explaining complex ideas simply and clearly. You might even want to role-play some customer scenarios with a friend to build your confidence. This will help you come across as a confident communicator during the interview.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company’s onboarding process or the tools they use, like Asana. This shows that you're genuinely interested in the role and eager to learn more. Plus, it gives you a chance to assess if this is the right fit for you too!
