At a Glance
- Tasks: Lead global data management strategy and ensure data integrity across teams.
- Company: Join IRIS, a forward-thinking company focused on data excellence.
- Benefits: Hybrid/remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and collaboration.
- Why this job: Make a significant impact on data governance and drive business success.
- Qualifications: 8+ years in data management with strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
IRIS is seeking a strategic and commercially minded Head of Master Data Management (MDM) to own and evolve the integrity, governance, and global standardisation of core customer, account, product and reference data across our revenue ecosystem.
This role is a critical enabler of our Revenue Operations Target Operating Model, ensuring Sales, Marketing, Customer Success, Finance and Analytics teams operate from trusted, consistent, well-governed data. You will design and lead a global MDM strategy that supports scale, M&A integration, automation, forecasting integrity and executive decision-making.
What You’ll Be Responsible For- MDM Strategy & Governance
- Define and own the global MDM strategy aligned to commercial priorities.
- Establish governance frameworks across Accounts, Contacts, Leads, Products and Hierarchies.
- Develop multi-year roadmap supporting global harmonisation and acquisitions.
- Standardise account hierarchies and product taxonomies across entities.
- Data Quality & Integrity
- Own enterprise data quality metrics (accuracy, duplication, completeness, timeliness).
- Lead cleansing, enrichment and deduplication programmes.
- Identify and resolve root causes of systemic data issues.
- Systems & Enablement
- Business owner for CRM master data (Salesforce) and integrated platforms.
- Partner with RevTech and Systems teams on data model design.
- Ensure alignment between CRM data, data warehouse and downstream reporting.
- Support system migrations, M&A onboarding and quote-to-cash consistency.
- Stakeholder Leadership
- Partner with Sales Ops, Marketing Ops, CS Ops, Finance and Product.
- Influence senior commercial leaders on governance standards.
- Balance business agility with disciplined data control.
- Team Leadership
- Build and lead a high-performing MDM function.
- Develop data stewardship capability across the organisation.
- Define standards for operational excellence within MDM.
- 8+ years in data governance, data management or MDM roles.
- Strong ownership of CRM master data (ideally Salesforce).
- Experience designing governance frameworks at scale.
- Proven leadership experience managing and developing teams.
- Ability to influence senior commercial stakeholders.
- Strong understanding of GDPR and data privacy principles.
- Highly Desirable
- Experience in Revenue Operations or SaaS commercial environments.
- Exposure to MDM / data quality tools.
- Experience in global or multi-region organisations.
- M&A integration experience.
- Improved data quality metrics (accuracy, duplication, completeness).
- Reduction in reporting inconsistencies.
- Strong forecast data integrity.
- Successful onboarding of acquisitions into global data model.
- Stakeholder confidence in commercial data.
- Structured, disciplined and operating-model focused.
- Influential communicator who can engage Sales leadership.
- Calm, pragmatic and solutions-oriented.
- Thinks strategically beyond short-term clean-up projects.
Senior Manager, Revenue Operations (Data Management) in Chelmsford employer: IRIS Software Group
IRIS is an exceptional employer that fosters a dynamic and inclusive work culture, offering hybrid and remote opportunities across the UK and US. With a strong focus on employee growth, we provide comprehensive training and development programmes, ensuring our team members thrive in their careers while contributing to impactful data governance strategies. Join us to be part of a forward-thinking organisation that values innovation, collaboration, and the integrity of data in driving business success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Revenue Operations (Data Management) in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially around data governance and MDM strategies.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've built high-performing teams and influenced stakeholders in past roles. This is key for a Senior Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Manager, Revenue Operations (Data Management) in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Manager, Revenue Operations. Highlight your experience in data governance and management, especially if you've worked with CRM systems like Salesforce. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about MDM and how you can contribute to our global strategy. Be sure to mention any relevant experience with data quality metrics and governance frameworks.
Showcase Leadership Experience:Since this role involves leading a high-performing team, make sure to highlight your leadership experience. Share examples of how you've developed teams or influenced stakeholders in previous roles. We love seeing how you can inspire others!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at IRIS Software Group
✨Know Your Data Inside Out
Make sure you’re well-versed in data governance and management principles. Brush up on your knowledge of CRM systems, especially Salesforce, as this will be crucial for the role. Be ready to discuss specific examples of how you've improved data quality or implemented governance frameworks in your previous positions.
✨Showcase Your Strategic Thinking
Prepare to talk about your experience in designing and executing MDM strategies. Think of a few key projects where you’ve successfully aligned data management with commercial priorities. This will demonstrate your ability to think strategically and lead initiatives that support business growth.
✨Engage with Stakeholders
Since this role involves influencing senior leaders, practice articulating your ideas clearly and confidently. Prepare examples of how you’ve partnered with different teams like Sales, Marketing, and Finance to drive data governance. Highlight your communication skills and ability to balance agility with control.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you’ve built high-performing teams in the past. Share specific instances where you’ve developed data stewardship capabilities within an organisation. This will show that you can not only lead a team but also foster a culture of data excellence.
