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- Tasks: Lead the global strategy for Master Data Management and ensure data integrity across teams.
- Company: Join IRIS, a forward-thinking company focused on data governance and innovation.
- Benefits: Enjoy a hybrid/remote work environment with competitive salary and growth opportunities.
- Why this job: Make a significant impact on data quality and governance in a dynamic revenue ecosystem.
- Qualifications: 8+ years in data management, strong leadership skills, and experience with CRM systems.
- Other info: Be part of a high-performing team driving strategic data initiatives.
The predicted salary is between 72000 - 108000 £ per year.
IRIS is seeking a strategic and commercially minded Head of Master Data Management (MDM) to own and evolve the integrity, governance, and global standardisation of core customer, account, product and reference data across our revenue ecosystem.
This role is a critical enabler of our Revenue Operations Target Operating Model, ensuring Sales, Marketing, Customer Success, Finance and Analytics teams operate from trusted, consistent, well-governed data. You will design and lead a global MDM strategy that supports scale, M&A integration, automation, forecasting integrity and executive decision-making.
What You’ll Be Responsible For- MDM Strategy & Governance
- Define and own the global MDM strategy aligned to commercial priorities.
- Establish governance frameworks across Accounts, Contacts, Leads, Products and Hierarchies.
- Develop multi-year roadmap supporting global harmonisation and acquisitions.
- Standardise account hierarchies and product taxonomies across entities.
- Data Quality & Integrity
- Own enterprise data quality metrics (accuracy, duplication, completeness, timeliness).
- Lead cleansing, enrichment and deduplication programmes.
- Identify and resolve root causes of systemic data issues.
- Systems & Enablement
- Business owner for CRM master data (Salesforce) and integrated platforms.
- Partner with RevTech and Systems teams on data model design.
- Ensure alignment between CRM data, data warehouse and downstream reporting.
- Support system migrations, M&A onboarding and quote-to-cash consistency.
- Stakeholder Leadership
- Partner with Sales Ops, Marketing Ops, CS Ops, Finance and Product.
- Influence senior commercial leaders on governance standards.
- Balance business agility with disciplined data control.
- Team Leadership
- Build and lead a high-performing MDM function.
- Develop data stewardship capability across the organisation.
- Define standards for operational excellence within MDM.
- 8+ years in data governance, data management or MDM roles.
- Strong ownership of CRM master data (ideally Salesforce).
- Experience designing governance frameworks at scale.
- Proven leadership experience managing and developing teams.
- Ability to influence senior commercial stakeholders.
- Strong understanding of GDPR and data privacy principles.
- Experience in Revenue Operations or SaaS commercial environments.
- Exposure to MDM / data quality tools.
- Experience in global or multi-region organisations.
- M&A integration experience.
- Improved data quality metrics (accuracy, duplication, completeness).
- Reduction in reporting inconsistencies.
- Strong forecast data integrity.
- Successful onboarding of acquisitions into global data model.
- Stakeholder confidence in commercial data.
- Structured, disciplined and operating-model focused.
- Influential communicator who can engage Sales leadership.
- Calm, pragmatic and solutions-oriented.
- Thinks strategically beyond short-term clean-up projects.
Head of Master Data Management in Bristol employer: IRIS Software Group
Contact Detail:
IRIS Software Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Master Data Management in Bristol
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s data strategy and MDM practices. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around data governance and CRM systems. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Head of Master Data Management in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Master Data Management role. Highlight your experience in data governance and management, especially with CRM systems like Salesforce. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about MDM and how you can contribute to our global strategy. We love seeing candidates who can connect their past experiences to our goals.
Showcase Your Leadership Skills: Since this role involves leading a high-performing team, make sure to highlight your leadership experience. Share examples of how you've influenced stakeholders and driven data governance initiatives in previous roles. We’re all about strong leaders!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IRIS Software Group
✨Know Your Data Inside Out
Make sure you’re well-versed in data governance and management principles. Brush up on your knowledge of CRM systems, especially Salesforce, as this will be crucial for the role. Be ready to discuss how you've previously handled data quality metrics and what strategies you've implemented to improve them.
✨Showcase Your Leadership Skills
This role requires strong leadership capabilities, so prepare examples that highlight your experience in managing teams and influencing stakeholders. Think about times when you’ve successfully led a project or initiative, particularly in a data governance context, and be ready to share those stories.
✨Understand the Bigger Picture
Familiarise yourself with the company’s commercial priorities and how MDM fits into their overall strategy. Be prepared to discuss how you would align the global MDM strategy with these priorities and what frameworks you would establish to ensure effective governance across various departments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding systemic data issues. Think through potential scenarios where you might need to balance business agility with disciplined data control, and be ready to articulate your thought process and solutions.