At a Glance
- Tasks: Diagnose and repair home appliances while delivering top-notch customer service.
- Company: Join BSH Home Appliances Group, a leader in innovative home solutions.
- Benefits: Enjoy a competitive salary, bonus package, and great employee perks.
- Other info: Opportunities for training and career growth in a supportive environment.
- Why this job: Make a real difference by helping customers with their home appliances.
- Qualifications: Strong technical skills and excellent communication abilities required.
Start at BSH Home Appliances Group if you believe in delivering quality: As a leading manufacturer of home appliances and solutions, we can rely on people in our production sites who do their best. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we fully trust in their excellent work. In return, they know we will give them the chance to extend their skills and grow. Join us now and give your career a home.
This is a field-based role covering areas within Surrey. The advertised salary band is dependent on experience, technical ability and overall skill set. Your starting salary will be determined based on your ability to demonstrate the required knowledge, competencies and relevant experience throughout the interview and assessment process. In addition to your starting salary, you will receive a weighting allowance of £4,500.00 per annum; spread across 12 equal payments.
Your responsibilities:
- Perform Repairs. Diagnose faults and carry out repairs, modifications, and re-installations of home appliances to ensure first-time resolution.
- Deliver Excellent Customer Service. Advise customers on correct product usage, resolve issues promptly, and maintain strong relationships with customers and support teams.
- Maintain Compliance and Safety. Work within company policies, ensure a safe working environment, and adhere to health and safety standards at all times.
- Manage Tools and Inventory. Keep van stock, tools, and equipment in good condition, safeguard company property, and report unusual defects.
- Continuous Learning and Team Contribution. Attend training courses, stay updated on technical information, and support colleagues’ development when required.
Your profile:
- Technical Expertise. Strong electrical, mechanical, and engineering knowledge with the ability to diagnose and fix faults.
- Customer-Focused Communicator. Excellent communication and interpersonal skills with a commitment to delivering high-quality service.
- Independent and Self-Motivated. Ability to work autonomously, manage time effectively, and maintain professionalism.
- Physically Fit and Practical. Capable of handling and moving white goods equipment safely and efficiently.
- IT and Driving Competence. Computer literate with a full, UK valid driving license.
Benefits:
- Competitive salary and bonus package.
- Life Assurance.
- Enhanced Holiday Entitlement.
- Contributory Pension Scheme.
- Salary Sacrifice EV scheme. (Subject to eligibility)
- Employee Discount and Access to BSH Reward website.
- Training and Development Opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Woking
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer in Woking
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Iris Recruitment's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Iris Recruitment. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Iris Recruitment
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Iris Recruitment.
