At a Glance
- Tasks: Provide welfare benefits advice and support to help customers maximise their income.
- Company: A forward-thinking organisation committed to equality, diversity, and inclusion.
- Benefits: Hybrid working, competitive salary, and a supportive work environment.
- Other info: Guaranteed interview for candidates with disabilities or from ethnic minority backgrounds.
- Why this job: Make a real difference in people's lives while working in a collaborative team.
- Qualifications: Experience with the welfare benefits system and managing diverse caseloads.
The predicted salary is between 37288 - 39523 £ per year.
Our client is looking for someone with experience of the welfare benefits system and managing caseloads. You will be responsible for the provision of welfare benefits advice and more general support to help customers maximise their income, sustain their tenancies and prevent tenancy breakdown.
The post holder will need to demonstrate a good working knowledge of the welfare benefits system, a proven track record of working with challenging and varied caseloads and the ability to convey complex information in a supportive manner. You will have an exceptional approach to collaboration and commitment to partnership working. You will have a strong sense of social purpose and be committed to making a difference.
Equality, Diversity, and Inclusion - Different Together
Equality, Diversity, and Inclusion are part of our client’s DNA. They continue to build a culture that encourages, supports, and celebrates difference. It fuels their innovation and connects them even closer to customers and communities. They are keen to reflect the communities they serve and welcome applicants from a broad range of backgrounds and experience. They are committed to tackling issues of underrepresentation in their staff team. As such, they will guarantee an interview to any candidate who has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
Closing Date for Applications is Sunday 14th June 2026. Interviews to be scheduled: 24/25th June 2026.
Welfare and Benefits Officer employer: Iris Recruitment
As a Welfare and Benefits Officer in Stockton on Tees, you will join a forward-thinking organisation that prioritises social impact and community engagement. With a strong commitment to equality, diversity, and inclusion, the company fosters a supportive work culture that values collaboration and personal growth, offering opportunities for professional development while making a meaningful difference in the lives of customers. The hybrid working model enhances work-life balance, making this an excellent employer for those passionate about welfare benefits and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare and Benefits Officer
✨Tip Number 1
Network like a pro! Reach out to people in the welfare benefits sector on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for your interview by practising common questions related to welfare benefits and case management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for social purpose during interviews. We want to see your commitment to making a difference, so share specific examples of how you've helped others in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Welfare and Benefits Officer
Some tips for your application 🫡
Know Your Stuff:Make sure you brush up on your knowledge of the welfare benefits system. We want to see that you understand the ins and outs of the system, as well as how to manage a varied caseload effectively.
Show Your Supportive Side:When writing your application, highlight your ability to convey complex information in a supportive manner. We’re looking for someone who can connect with customers and help them maximise their income.
Collaboration is Key:Emphasise your experience in partnership working. We value collaboration, so share examples of how you've worked with others to achieve common goals in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the interview process. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Iris Recruitment
✨Know Your Welfare Benefits Inside Out
Make sure you brush up on the welfare benefits system before your interview. Familiarise yourself with the latest changes and how they impact different demographics. This will not only show your expertise but also your commitment to helping others.
✨Showcase Your Caseload Management Skills
Prepare examples of how you've successfully managed challenging caseloads in the past. Be ready to discuss specific strategies you used to prioritise tasks and support clients effectively. This will demonstrate your ability to handle the demands of the role.
✨Communicate Clearly and Supportively
Practice conveying complex information in a simple, supportive manner. You might be asked to explain a welfare benefit to someone unfamiliar with the system, so think about how you can break it down into easy-to-understand terms.
✨Emphasise Your Commitment to Diversity and Inclusion
Since the company values equality and diversity, be prepared to discuss how you’ve contributed to these principles in your previous roles. Share any experiences where you’ve worked with diverse communities or advocated for underrepresented groups.
