Aftercare Specialist - New Homes & Customer Care in Watford

Aftercare Specialist - New Homes & Customer Care in Watford

Watford Full-Time 47250 - 57750 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support customers during the final stages of their new homes journey and ensure smooth handovers.
  • Company: Chime Housing, a community-focused organisation in Watford.
  • Benefits: Fixed-term contract with opportunities for professional growth and development.
  • Other info: Join a supportive team dedicated to customer satisfaction and community impact.
  • Why this job: Make a real difference in people's lives by ensuring their new homes are perfect.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 47250 - 57750 Β£ per year.

Chime Housing in Watford is seeking an Aftercare Officer on a fixed-term contract (18 months) to join the Development Team and support customers through the final stages of their new homes journey.

You will help ensure a smooth handover process and provide a responsive aftercare service.

The role reports to the Aftercare Manager and focuses on handovers, defect resolution, data recording, and customer satisfaction.

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Aftercare Specialist - New Homes & Customer Care in Watford employer: IRIS Recruitment

Friends of the Elderly is an exceptional employer, offering a supportive and inclusive work environment where employees can truly make a difference in the lives of older people. Located in the vibrant community of Calcot, our care home provides not only competitive pay and generous benefits but also ample opportunities for personal and professional growth, ensuring that every team member feels valued and empowered. Join us to be part of a dedicated team that prioritises compassion and quality care, while enjoying a range of perks including wellbeing support, learning opportunities, and a strong sense of community.

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Contact Details:

IRIS Recruitment Recruitment Team

We think you need these skills to ace Aftercare Specialist - New Homes & Customer Care in Watford

Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Data Recording
Defect Resolution
Project Management