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- Tasks: Engage with customers, solve problems, and drive renewals through calls and emails.
- Company: Join a vibrant team at IRIS Software, where your voice matters.
- Benefits: Competitive salary, bonuses, coaching, and a fun team culture.
- Other info: Enjoy a supportive environment with regular team socials and recognition for your efforts.
- Why this job: Kickstart your career in sales with hands-on training and clear progression paths.
- Qualifications: No experience needed; just bring your positive attitude and communication skills.
The predicted salary is between 25000 - 32000 £ per year.
No experience needed. If you're outgoing, curious, and love talking to people, we'll teach you the rest.
Why join?
- Talk to customers, solve problems, and make an impact fast
- Clear progression into Sales (AE) or Customer Success/Renewals
- Coaching, playbooks, and live practice - learn by doing
- Friendly, high-energy team that celebrates wins
What you'll do:
- Start conversations via phone/email/LinkedIn
- Keep tidy notes & next steps in CRM (we'll train you)
- Hit simple weekly goals (conversations, meetings booked, renewals progressed)
- Choose your path (we'll guide you):
- Sales Development (SDR)
- Find & qualify prospects, book meetings for Account Executives
- Personalise outreach and follow a proven cadence
- Learn discovery questions that uncover real pains
- Reach out ahead of renewal dates, confirm details & timelines
- Prepare simple quotes and track status in the CRM
- Escalate questions, spot easy upsell cues, and keep customers happy
You’ll thrive if you are:
- People-first, positive, and resilient (you bounce back quickly)
- Clear communicator who likes structure and checklists
- Coachable - you like feedback and use it
- Organised - you own your day and your results
Training you'll get:
- Product & industry basics (plain English, no jargon)
- Outreach & renewals playbooks (calls, emails, talk tracks)
- Tools: CRM (e.g., Salesforce), email/Excel, and scheduling tools
Perks:
- Competitive base + bonus/commission
- Progression pathways and regular coaching
- Supportive culture, team socials, and recognition for effort & impact
Customer Renewals Associate in Warrington employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Renewals Associate in Warrington
✨Tip Number 1
Get your networking game on! Reach out to people in the industry through LinkedIn or local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let your passion for the role and company shine through. A positive attitude can be a game-changer!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, drop a quick thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Customer Renewals Associate in Warrington
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your outgoing nature fits perfectly with our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention your love for talking to people and any relevant experiences that showcase your problem-solving abilities.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application tidy. A well-structured application makes it easier for us to see your potential and how you can contribute to our friendly, high-energy team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Iris Recruitment
✨Show Your Outgoing Personality
As a Customer Renewals Associate, being outgoing is key. During the interview, let your personality shine through! Engage with the interviewer, smile, and show enthusiasm for talking to people. This will demonstrate that you’re a great fit for the role.
✨Prepare for Common Scenarios
Think about potential customer interactions you might face in this role. Prepare examples of how you would handle common situations, like confirming renewal details or addressing customer concerns. This shows you’re proactive and ready to tackle challenges head-on.
✨Familiarise Yourself with CRM Tools
Even if you haven’t used a CRM before, it’s helpful to have a basic understanding of how they work. Do a bit of research on popular tools like Salesforce. Mentioning your willingness to learn and adapt to these systems can impress the interviewer.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training processes, or what success looks like in the first few months. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.