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- Tasks: Lead a team supporting tenants and manage community relationships.
- Company: Join a local charity fighting homelessness in Staffordshire.
- Benefits: Enjoy hybrid work, competitive salary, and impactful work culture.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Degree or equivalent experience in housing management required.
- Other info: Apply quickly; interviews are ongoing and may close early.
The predicted salary is between 17800 - 22100 £ per year.
Tenancy Sustainment and Floating Support Team Leader
£29,724 a year Stoke-on-Trent / Cheshire East / Hybrid Hours per week 37.5 Contract type Permanent You’ll manage a team of Tenancy Sustainment & Support Officers working in the Cheshire East area. They’ll make sure that the staff have the right support, training, and tools. As well as developing positive relationships with community partners and commissioners. Job requirements
- Take the lead in recruitment, selection, and induction of new staff.
- Work with internal departments to develop monitoring and performance targets to ensure that the service delivers a high-quality service to all their customers.
- Maintain good communication with the team, other teams, and departments within the Group.
- Manage the workload of the team to make sure that adequate cover is always provided.
- Provide support to their customers by contributing to on call rota.
- Working closely with internal/external teams such as: Operations Manager, Quality & Performance Team, Council based Council Lead Commissioning Team and Accommodation Team based at the council.
- Engage with monthly internal allocations panels with the above teams to ensure all tenants have a robust support offer if additional support needs are identified.
- You’ll coach the team to overcome the barriers they face when addressing customer needs and wider issues relating to homelessness.
What they’re looking for
- A degree level qualification or qualified by experience to an equivalent level.
- Experience in housing management and project delivery.
- CIH member, or willingness to work towards it.
- Strong self-awareness and self-management skills.
- Strong business acumen and commercial awareness.
- Excellent communication, influencing and negotiating skills.
- Significant experience of people management and HR processes.
- An inspirational leader who can motivate, empower and lead others.
- DBS check.
- Driving licence with access to own vehicle for work.
Help them give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! They will be interviewing as they go and so may close this vacancy early if they find the right candidate. #CheshireEast #Homelessness #TeamLeader #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who they are They’re a team of social-minded brands championing happy homes in their region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn’t a choice. It can happen to anyone.
They are a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, they help those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own.
Join them on their fight to make homelessness history across Staffordshire and everywhere.
Tenancy Sustainment and Floating Support Team Leader employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment and Floating Support Team Leader
✨Tip Number 1
Familiarize yourself with the local housing landscape in Cheshire East. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews and show that you're committed to making a difference.
✨Tip Number 2
Network with professionals in the housing and homelessness sector. Attend local events or join online forums to connect with others who share your passion for social impact. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've motivated and empowered teams, as well as how you've navigated challenges in people management.
✨Tip Number 4
Research the organization’s mission and values thoroughly. Being able to articulate how your personal values align with theirs will set you apart as a candidate who is genuinely invested in their cause.
We think you need these skills to ace Tenancy Sustainment and Floating Support Team Leader
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Tenancy Sustainment and Floating Support Team Leader. Highlight your relevant experience in housing management and project delivery in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your leadership abilities, communication skills, and experience in managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tackling homelessness and your commitment to supporting your team. Mention specific examples of how you've motivated and empowered others in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, including any degree-level education or relevant certifications. If you're a CIH member or working towards it, make sure to mention this as well.
How to prepare for a job interview at IRIS Recruitment
✨Show Your Leadership Skills
As a Tenancy Sustainment and Floating Support Team Leader, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams in the past, focusing on how you motivated and empowered your team members.
✨Highlight Your Housing Management Experience
Make sure to discuss your experience in housing management and project delivery. Be prepared to provide examples of how you've tackled challenges in these areas and the positive outcomes that resulted from your efforts.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've maintained good communication with various teams and stakeholders in previous positions.
✨Demonstrate Your Commitment to Social Causes
Since the organization is focused on tackling homelessness, express your passion for social issues and community support. Share any relevant experiences or initiatives you've been involved in that align with their mission to help those in need.
