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- Tasks: Support vulnerable clients with resettlement and tenancy sustainment across Stoke-on-Trent.
- Company: A dedicated organisation focused on community support and empowerment.
- Benefits: Competitive salary, great benefits, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Join a passionate team and help individuals achieve independence and stability.
- Qualifications: GCSE English and maths, plus experience in support roles or transferable skills.
The predicted salary is between 27356 - 27356 £ per year.
As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our client's customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.
What you’ll do:
- Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.
- Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.
- Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.
- Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.
- Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.
Who you are:
- A good level of education including GCSE English and maths, or equivalent.
- Demonstrable experience of working in a similar sector or transferable skills.
- Experience of working with customers with complex needs.
- Excellent communication skills.
- Experience in completing forms and applications for benefits and grants.
- Ability to work under pressure and manage multiple tasks and demands.
The successful candidate will be required to complete a DBS check.
Apply now! They may close this vacancy early if they receive a high volume of applications.
Floating Support Officer in Stoke-on-Trent employer: Iris Recruitment
Contact Detail:
Iris Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Support Officer in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially when it comes to supporting vulnerable customers.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Floating Support Officer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Floating Support Officer role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills: Since excellent communication is key in this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your cover letter or CV, let us see your knack for effective communication shine through!
Highlight Relevant Experience: If you've worked with vulnerable individuals or have experience in support roles, make sure to emphasise that in your application. We’re looking for candidates who understand the complexities of the needs our customers face, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Iris Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Floating Support Officer inside out. Familiarise yourself with the key responsibilities like risk assessments and support plans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience working with vulnerable individuals or those with complex needs. Prepare specific examples that highlight your communication skills and ability to manage multiple tasks under pressure. This will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced by the Floating Support Team, or how success is measured in this role. This shows that you’re engaged and thinking critically about how you can contribute.
✨Be Yourself
Authenticity goes a long way. Be honest about your motivations for applying and how you can empower customers. Let your personality shine through, as cultural fit is just as important as skills and experience in this line of work.