At a Glance
- Tasks: Provide welfare benefits advice and support to help customers maximise their income.
- Company: Join a forward-thinking organisation committed to equality and diversity.
- Benefits: Competitive salary, hybrid working, and a supportive work environment.
- Other info: Inclusive culture that values different backgrounds and perspectives.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with welfare benefits and managing diverse caseloads.
The predicted salary is between 37288 - 39523 £ per year.
Welfare Benefits Officer
Stockton on Tees (Hybrid Working)
£37,288 - £39,523 per annum
Permanent, 35 hours per week
Our client is looking for someone with experience of the welfare benefits system and managing caseloads. You will be responsible for the provision of welfare benefits advice and more general support to help customers maximise their income, sustain their tenancies and prevent tenancy breakdown.
The post holder will need to demonstrate a good working knowledge of the welfare benefits system, a proven track record of working with challenging and varied caseloads and the ability to convey complex information in a supportive manner. You will have an exceptional approach to collaboration and commitment to partnership working. You will have a strong sense of social purpose and be committed to making a difference.
Equality, Diversity, and Inclusion - Different Together
Equality, Diversity, and Inclusion are part of our client's DNA. They continue to build a culture that encourages, supports, and celebrates difference. It fuels their innovation and connects them even closer to customers and communities. They are keen to reflect the communities they serve and welcome applicants from a broad range of backgrounds and experience. They are committed to tackling issues of under representation in their staff team. As such, they will guarantee an interview to any candidate who has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
Closing Date for Applications is Sunday 14th June 2026. Interviews to be scheduled: 24/25th June 2026.
Senior Welfare Benefit Officer in Stockton-on-Tees employer: Iris Recruitment
Our client is an exceptional employer, offering a supportive and inclusive work culture that prioritises equality, diversity, and inclusion. With a strong commitment to social purpose, employees are empowered to make a meaningful impact in the community while enjoying opportunities for professional growth and development. The hybrid working model in Stockton on Tees provides flexibility, allowing staff to balance their personal and professional lives effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Welfare Benefit Officer in Stockton-on-Tees
✨Tip Number 1
Network like a pro! Reach out to your connections in the welfare benefits sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Welfare Benefit Officers and practice your responses. Show them you know your stuff and can handle complex cases with ease.
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values. Check out our website for roles that resonate with your passion for social purpose and community support.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Senior Welfare Benefit Officer in Stockton-on-Tees
Some tips for your application 🫡
Know Your Stuff:Make sure you brush up on your knowledge of the welfare benefits system. We want to see that you understand the ins and outs of the system, so don’t hesitate to showcase your experience managing caseloads in your application.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their applications to the role. Highlight your relevant experience and how it aligns with our mission to support customers in maximising their income and sustaining tenancies.
Show Your Supportive Side:We’re looking for someone who can convey complex information in a supportive manner. Use your application to demonstrate your communication skills and how you’ve helped others navigate challenging situations in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Iris Recruitment
✨Know Your Welfare Benefits Inside Out
Make sure you brush up on the welfare benefits system before your interview. Familiarise yourself with the latest changes and how they impact different demographics. This will show that you’re not just knowledgeable but also genuinely interested in helping others.
✨Showcase Your Caseload Management Skills
Prepare examples of how you've successfully managed challenging caseloads in the past. Be ready to discuss specific strategies you used to prioritise tasks and support clients effectively. This will demonstrate your ability to handle the demands of the role.
✨Communicate Complex Information Clearly
Practice explaining complex welfare benefits concepts in simple terms. You might be asked to role-play a scenario where you need to convey information to a client. Showing that you can break down complicated topics will highlight your supportive approach.
✨Emphasise Your Commitment to Diversity and Inclusion
Be prepared to discuss how you’ve contributed to creating an inclusive environment in previous roles. Share any experiences where you’ve worked with diverse communities or tackled issues of underrepresentation. This aligns perfectly with the company’s values and shows you’re a good cultural fit.
