At a Glance
- Tasks: Provide welfare benefits advice and support to help customers maximise their income.
- Company: A forward-thinking organisation committed to equality, diversity, and inclusion.
- Benefits: Competitive salary, hybrid working, and a supportive work environment.
- Other info: Join a culture that celebrates diversity and offers guaranteed interviews for underrepresented candidates.
- Why this job: Make a real difference in people's lives while working in a collaborative team.
- Qualifications: Experience with welfare benefits and managing diverse caseloads.
The predicted salary is between 37288 - 39523 £ per year.
Welfare Benefits Officer
Stockton on Tees (Hybrid Working)
£37,288 - £39,523 per annum
Permanent, 35 hours per week
Our client is looking for someone with experience of the welfare benefits system and managing caseloads. You will be responsible for the provision of welfare benefits advice and more general support to help customers maximise their income, sustain their tenancies and prevent tenancy breakdown.
The post holder will need to demonstrate a good working knowledge of the welfare benefits system, a proven track record of working with challenging and varied caseloads and the ability to convey complex information in a supportive manner. You will have an exceptional approach to collaboration and commitment to partnership working. You will have a strong sense of social purpose and be committed to making a difference.
Equality, Diversity, and Inclusion - Different Together
Equality, Diversity, and Inclusion are part of our client's DNA. They continue to build a culture that encourages, supports, and celebrates difference. It fuels their innovation and connects them even closer to customers and communities. They are keen to reflect the communities they serve and welcome applicants from a broad range of backgrounds and experience. They are committed to tackling issues of under representation in their staff team. As such, they will guarantee an interview to any candidate who has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
Closing Date for Applications is Sunday 14th June 2026. Interviews to be scheduled: 24/25th June 2026.
Senior Benefits & Welfare Officer in Stockton-on-Tees employer: Iris Recruitment
As a Senior Benefits & Welfare Officer, you will join a forward-thinking organisation in Stockton on Tees that prioritises social impact and community support. With a strong commitment to equality, diversity, and inclusion, the company fosters a collaborative work culture where your contributions are valued and recognised. Employees benefit from hybrid working arrangements, ongoing professional development opportunities, and a supportive environment that empowers you to make a meaningful difference in the lives of those you serve.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Benefits & Welfare Officer in Stockton-on-Tees
✨Tip Number 1
Network like a pro! Reach out to people in the welfare benefits sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Welfare Benefits Officers and practice your responses. Make sure you can showcase your experience with managing caseloads and providing support.
✨Tip Number 3
Show your passion for social purpose! During interviews, share specific examples of how you've made a difference in your previous roles. This will resonate with employers looking for someone committed to their mission.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team and making an impact in the community.
We think you need these skills to ace Senior Benefits & Welfare Officer in Stockton-on-Tees
Some tips for your application 🫡
Know Your Stuff:Make sure you have a solid understanding of the welfare benefits system. We want to see that you can handle complex information and convey it in a supportive way, so brush up on your knowledge before applying!
Show Your Experience:Highlight your experience managing caseloads and working with diverse clients. We love seeing real-life examples of how you've made a difference, so don’t hold back on sharing your success stories!
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your passion for social purpose and how you’ve collaborated with others to make an impact in your community.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Iris Recruitment
✨Know Your Welfare Benefits Inside Out
Make sure you brush up on the welfare benefits system before your interview. Familiarise yourself with the latest changes and how they impact customers. Being able to discuss specific benefits and their implications will show that you’re not just knowledgeable but also genuinely interested in helping others.
✨Showcase Your Caseload Management Skills
Prepare examples of how you've successfully managed challenging caseloads in the past. Think about specific situations where you made a difference for your clients. This will demonstrate your ability to handle varied cases and highlight your problem-solving skills.
✨Communicate Complex Information Simply
Practice explaining complex welfare benefits in a straightforward manner. You might be asked to role-play or explain a scenario during the interview, so being clear and supportive in your communication is key. This shows you can convey important information effectively to those who need it most.
✨Emphasise Your Commitment to Diversity and Inclusion
Since the company values equality, diversity, and inclusion, be ready to discuss how you’ve contributed to these areas in your previous roles. Share any experiences where you’ve worked with diverse communities or supported underrepresented groups, as this aligns with their mission and values.
