While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Looking to kick-start your career in customer success, customer service, or SaaS?
We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions.
This is an excellent opportunity for someone early in their career who enjoys helping people, building relationships, and learning about technology. You'll play a key role in supporting customers as they begin their journey with IRIS, helping them gain confidence in our products and ensuring they have a positive experience from day one.
What will you be doing?
As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become a trusted point of contact, providing guidance, answering questions, and helping customers achieve success.
Key responsibilities include:
- Supporting customers during onboarding and helping them get started with their IRIS products.
- Leading introductory customer calls and demonstrating key product features and benefits.
- Building strong relationships with customers through regular communication by phone and email. xgikmsk
- Working closely with teams across Sales, Marketing, Retentions, and Customer Success to deliver a great customer experience.
- Capturing customer feedback and sharing insights to help improve processes Please click on the apply button to read the full job description
Customer Services Associate (Saas Adoption) in Slough employer: Iris Recruitment
IRIS Education is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. As a Marketing Events Specialist, you'll benefit from a supportive culture that prioritises professional growth and development, alongside the opportunity to manage impactful events across diverse international markets. With a focus on innovation and a commitment to employee well-being, IRIS Education stands out as a rewarding place to build your career in the education technology sector.
